We use service ecosystem maps to establish a shared view and understanding of the complex relationships between varied actors in a service ecosystem. It encourages thinking about the context in which organizations operate and the configuration of actors that create and exchange value. It illustrates potential impact to consider when introducing change to the system. #ServiceMapping #UX #UXDesign #EcosystemMapping
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Modernizing an enterprise's technology landscape is tricky, with the primary focus areas being: improving user experience, integrating different systems, and updating the overall technology structure. Taking it one level at a time helps address the challenges better, making the upgrade smoother and more efficient. Read more about modernizing legacy applications: https://lnkd.in/dz3uVgc #WaveMaker #LegacyModernization #EnterpriseTech #AppModernization #DigitalTransformation #UserExperience #UX #BuildwithWaveMaker
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Struggling to see real ROI from your process improvement efforts? Read our Case Study at https://lsadigital.com/gru to see how process efficiency was boosted by integrating interns and #automation within municipal utilities, achieving significant cost savings and enhancing user experience across multiple agencies. #DigitalTransformation #BPM #ProcessImprovement #UX
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🔟x Top 25 Thought Leader and CX Influencer, International Keynote Speaker, Author, & Certified Trainer who delivers exceptional experiences through cultural transformation
💡 Conference Moment My friend, Matt Beran of InvGate and HDI Minnesota, at The Service Desk Institute (SDI) #Spark23 #conference in #BirminghamUK sharing some amazing thoughts on portal design that delivers not mere functionality but an enjoyable, value-delivering solution. #ITSM #SDIconference #conferencespeaker #HDIlocal #ITXM #CX #customerexperience #portal #UX #UXUI #uxdesign
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Some friday video action recording some new C.O.R.E. software features for EMO Hannover release. Please visit us at EMO 23 in Hall 11 to check out our latest developments. #unitedgrinding #core #digitalmanufacturing #digitization #digitaltransformation #uxdesign #ux #softwaredesign
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Modernizing an enterprise's technology landscape is tricky, with the primary focus areas being: improving user experience, integrating different systems, and updating the overall technology structure. Taking it one level at a time helps address the challenges better, making the upgrade smoother and more efficient. Read more about modernizing legacy applications: https://lnkd.in/dz3uVgc hashtag #WaveMaker hashtag #LegacyModernization hashtag #EnterpriseTech hashtag #AppModernization hashtag #DigitalTransformation hashtag #UserExperience hashtag #UX hashtag #BuildwithWaveMaker
Modernizing an enterprise's technology landscape is tricky, with the primary focus areas being: improving user experience, integrating different systems, and updating the overall technology structure. Taking it one level at a time helps address the challenges better, making the upgrade smoother and more efficient. Read more about modernizing legacy applications: https://lnkd.in/dz3uVgc #WaveMaker #LegacyModernization #EnterpriseTech #AppModernization #DigitalTransformation #UserExperience #UX #BuildwithWaveMaker
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Day 70/100: Event Listing 🎉✨ Discover what's on the horizon! Our event listing feature makes sure you never miss out on the latest workshops, and seminars. Your calendar is about to get a lot more exciting. Stay tuned for memorable moments! #ui #ux #dailyui #dailyuichallenge #uidesign #figma
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Senior Sales Professional, BPO, Delivering CX, AI, Automation on a Global scale across all channels. Tailoring our 24/7 services to the needs of your customers to create a uniquely positive brand experience.
The customer service landscape is always changing, the rise of artificial intelligence and automation is shifting the balance between human and automated interactions. Businesses are adapting to this change by adopting a hybrid approach that combines the strengths of both. Routine tasks are being handled by technology while human agents are being relied upon for more complex and nuanced interactions. If you are one of those businesses, let us help with the solution, clive.burnham@bosch.com #ux #cxstrategy #likeabosch #bestinclass
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