I want to express my gratitude to a+ magazine and @AdoraWong for articulating and delivering our TADA business philosophy and strategic direction so well. While we are not a public service, we take immense pride in our work, knowing that we impact not only the commercial realm but also the livelihoods of those involved in the TADA platform. Our zero-commission model is a testament to our promise to both passengers and drivers to offer fair fares. Our commitment extends beyond commercial responsibility to a deep sense of social duty. We are dedicated to supporting their families and children through nonprofit TADA initiatives. While we are working hard to adopt new technologies, we are equally focused on balancing their benefits with the potential downsides for everyone involved in our platform. We strive to ensure that our community thrives amidst the inevitable technological changes, such as autonomous driving, that may impact future job security. Inspired by the encouragement and support for our achievements, we are committed to spreading our values and vision across Southeast Asia and further into East and West Asia. #TADA #MVL #TADAcare #APlusSG
“It’s a unique combination of ethical business practices, technological innovation, market expansion strategies, community engagement, and sustainability efforts, all of which contribute to our strong value proposition and longterm growth potential,” says Sean Kim, CEO of TADA Singapore. #APlusSG
Your thoughts are good but your staffs seems to think otherwise by chasing drivers n riders away by suspending drivers without any investigation or thoughts of a driver could lose his ability to feed his family if suspended unnecessarily without any proper fault
So I know a celebrity now? 😄 Congrats Sean!
Head of Customer Service @ MVL | AI, Best Practices | Ex Uber
2moSirajuddin Sathar I’m sorry to hear about your experience, and I understand your concern. We take all feedback seriously, and we strive to ensure fair treatment for all drivers on our platform. I want to assure you that suspensions are never enacted without thorough investigation and adherence to our policies. These measures are in place to safeguard the safety and satisfaction of both our drivers and passengers. Our top priority is to maintain a reliable and trusted service for everyone involved. If you believe there has been a misunderstanding in the records for the suspension, please reach out to our support team, and we’ll do our best to address your concerns promptly. Thank you for bringing this matter to our attention. Your cooperation and feedback are invaluable as we continue to improve our services.