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Ally committed $1 million to renovate Merit Park in Detroit through a grant to local nonprofit, Give Merit, Inc., that focuses on inspiring and preparing youth for their futures. “At Ally, we focus on supporting initiatives that inspire a brighter future. Give Merit’s successful approach to college preparation, character development, career exposure and mentorship is reflected in its students’ significantly higher GPAs and SAT scores than their peers. Merit Park will allow the team to serve more students and be a catalyst for more economic development in the neighborhood.” – Mike Rizer, Ally's Executive Director of Corporate Citizenship

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Tom Keith

Real Estate Sales at RE/MAX

1mo

I’m going down the list tomorow and reaching out to ALL employees to see who can provide a resolution to my issue, which Ally customer service cannot remedy. Tom Keith 401-529-6468

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Tom Keith

Real Estate Sales at RE/MAX

1mo

Try this again. I’m attempting to buy out my truck for the last 3 weeks now. Ally gave me a quote, I sent the cashiers check for $31k exactly as instructed. Ally authorized repossession of the truck in the meantime. The funds are confirmed in Ally’s account. It was placed in the overpayment account and not the buyout account. This has been “fixed”. Now I’m trying to get my truck released from repossession but nobody is able to process a release. The Asset Recovery team cannot even find my VIN in the system. They sent me to the Smart Lease team who then sent me to the Payment team who tried to send me back to Remarketing Team. Benjamin said the Remarketing department was closed today and call back tomorrow (which is probably a holiday). My truck is stuck in limbo and all the departments cannot coordinate. I fear I’m also going to be on the hook for a ridiculous towing and storage fee and I’m sure my credit is getting fucked. I don’t understand this process and why such disconnect. Tom Keith 401-529-6468 To be clear, my truck was NOT repossessed for non-payment. My lease is fully paid and matured. I’m trying to buy it. I feel like the biggest piece of junk right now.

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👏🏾👏🏾👏🏾

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Sean Daney, MBA

Senior Escrow Operations Specialist at Flagstar Bank

1mo

Fantastic update!

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