75% of respondents in our recent BCG study have engaged with tools like ChatGPT, with higher adoption rates in India, Brazil, and the UAE. This surge reflects a growing #consumer understanding that mixes excitement with caution. Learn how to craft #AI solutions that acknowledge and build on this nuanced consumer's #AI knowledge.
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#AI usage is skyrocketing — 75% of respondents in our recent BCG study have engaged with tools like ChatGPT, with higher adoption rates in India, Brazil, and the UAE. This surge reflects a growing #consumer understanding that mixes excitement with caution. Learn how to craft AI solutions that acknowledge and build on this nuanced consumer perspective.
Consumers Know More About AI Than Business Leaders Think
bcg.smh.re
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In my work I often feel like AI is all consuming. It is the focus of my conversations, my clients, and it has become the indispensable tool for every activity. That said, it's good to remove myself from my bubble to see how everyone else is using it. This article and research does a great job of breaking that down. Some interesting highlights: ⚡ 𝐀 𝐦𝐢𝐱 𝐨𝐟 𝐎𝐩𝐭𝐢𝐦𝐢𝐬𝐦 𝐚𝐧𝐝 𝐏𝐞𝐬𝐬𝐢𝐦𝐢𝐬𝐦 Asked if they think that generative AI will make their life better or worse, a plurality in four of the six countries covered answered ‘better’, but many have no strong views, and a significant minority believe it will make their life worse. People’s expectations when asked whether generative AI will make society better or worse are generally more pessimistic. 📅 𝐀𝐠𝐞 𝐢𝐬 𝐚 𝐛𝐢𝐠 𝐢𝐧𝐝𝐢𝐜𝐚𝐭𝐨𝐫 𝐨𝐟 𝐚𝐝𝐨𝐩𝐭𝐢𝐨𝐧 𝐚𝐧𝐝 𝐮𝐬𝐚𝐠𝐞 Younger people are much more likely to use generative AI products on a regular basis. Averaging across all six countries, 56% of 18–24s say they have used ChatGPT at least once, compared to 16% of those aged 55 and over. 📰 𝐈𝐭 𝐢𝐬 𝐧𝐨𝐭 𝐟𝐫𝐞𝐪𝐮𝐞𝐧𝐭𝐥𝐲 𝐮𝐬𝐞𝐝 𝐟𝐨𝐫 𝐬𝐞𝐚𝐫𝐜𝐡 𝐚𝐧𝐝 𝐧𝐞𝐰𝐬 Just 5% across the six countries covered say that they have used generative AI to get the latest news. 𝐓𝐡𝐞 𝐦𝐚𝐣𝐨𝐫𝐢𝐭𝐲 𝐨𝐟 𝐩𝐞𝐨𝐩𝐥𝐞 𝐡𝐚𝐯𝐞 𝐧𝐞𝐯𝐞𝐫 𝐨𝐫 𝐫𝐚𝐫𝐞𝐥𝐲 𝐮𝐬𝐞 𝐭𝐡𝐞𝐬𝐞 𝐩𝐫𝐨𝐝𝐮𝐜𝐭𝐬 𝐝𝐢𝐫𝐞𝐜𝐭𝐥𝐲. The below chart shows how many people have still never heard of or used an AI product directly. But this is just a touch. There are so many useful charts in this research, and you can download all the research yourself so I would highly recommend having a look at this. It's interesting and useful. #ai #generativeAI #genAI #businesstransformation #culturaltransformation See the full article here: https://lnkd.in/guqm7JZk
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Feedback analysis can be a time-consuming task, especially when you're dealing with a large volume of responses. But what if you could get AI to do the heavy lifting for you? Imagine you've just run a successful event for your advertising clients. You've collected a wealth of feedback, but sifting through it all to find actionable insights can be daunting. With a tool like ChatGPT, you can extrapolate actionable insights from your collected feedback to drive improvements for future projects. It can identify weaknesses, suggest improvements, and even categorize feedback based on which teams should follow up. So, let's leverage AI to make our feedback analysis more efficient and insightful. Follow us for more insights into the world of AI. Check out the link in the comments to learn more about ChatGPT Work Productivity. Video: Jeff Su #AI #FeedbackAnalysis #EventManagement
Boosting Feedback Analysis Efficiency for Future Projects Growth.mp4
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Interesting short read - “The Misinformation-Excitement-Concern Curve: Experience with AI Alleviates Initial Suspicion, but New Concerns Arise with Further Use.” #AI #GenAI #ChatGPT #Technology #qualityoflife #digitalnative https://on.bcg.com/4b8c5uX
Consumers Know More About AI Than Business Leaders Think
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Managing Director and Senior Partner at BCG | BCG X Greater China Lead | Asia Pacific Technology and Digital Advantage Leader | Generative AI Strategy | Luxury and Consumer Goods | Retail Innovation
The world is rapidly embracing AI and BCG research reveals a surprising insight: 75% of consumers have already interacted with #AI technologies like ChatGPT, showcasing not just awareness but a deep understanding and dual sentiment of excitement and concern. This nuanced perspective is more pronounced in #EmergingMarkets, where AI adoption is not trailing but leading, driven by genuine unmet needs. It's our responsibility to navigate this landscape with a balanced approach. Acknowledging the excitement, addressing the concerns, and prioritizing ethical deployment is key. The future of AI is not just in technology development but in cultivating trust and responsibly tapping into the enthusiasm present worldwide. This dual sentiment of excitement and concern is a valuable guide, emphasizing the importance of ethical considerations and the potential of emerging markets as frontiers for AI adoption. #RAI #BCGonAI
Consumers Know More About AI Than Business Leaders Think
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🚀 One contributing factor to AI’s explosive growth? A huge number of AI skeptics are reconsidering their stance… after using ChatGPT. Unlock more AI insights in the latest Dialpad Ai research report! Key Findings: - ChatGPT is a gateway AI. 76% of individuals that previously didn’t use AI will now consider it after using ChatGPT. - Respondents aren’t scared about AI stealing their job. 70% of sales and customer service professionals say they don’t fear AI will steal their job one day. - Most companies don’t have an AI policy. 84% of respondents said their company does not have a company-wide AI policy. - Small businesses are most skeptical about using AI. 30% of companies with less than 50 employees are skeptical of AI tools, compared to 14% at companies with 51-100 employees, and 20% at companies with 100+ employees. - Those using AI are seeing the benefits. 79% of sales and customer service professionals using AI tools at work have experienced a positive impact on their performance at work. - Lack of budget is the biggest inhibitor of AI adoption. 37% of respondents said lack of budget was the reason AI tools aren’t being used at work. Read the full report here: https://bit.ly/3Dqomfp #Dialpad #AI #AIRevolution #ChatGPT
The state of AI at work in 2023
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Digital Marketing | Omnichannel | AI | Certified ScrumMaster® - Pharmaceutical | Healthcare | Start-up
There's a prevailing belief that LLMs, like ChatGPT, might lack the capacity to form meaningful connections with humans. Surprisingly, the reality reveals a different narrative. In a recent cross-sectional study, AI chatbot responses to patient questions on a public social media forum were pitted against those of physicians. The results? ChatGPT responses were not only preferred but also rated significantly higher for both quality and empathy. ❝𝘖𝘯𝘦 𝘰𝘧 𝘵𝘩𝘦 𝘨𝘳𝘦𝘢𝘵𝘦𝘴𝘵 𝘥𝘦𝘵𝘦𝘳𝘮𝘪𝘯𝘢𝘯𝘵𝘴 𝘰𝘧 𝘦𝘮𝘱𝘢𝘵𝘩𝘺 𝘪𝘴 𝘧𝘦𝘦𝘭𝘪𝘯𝘨 𝘩𝘦𝘢𝘳𝘥, 𝘪𝘵’𝘴 𝘭𝘦𝘵𝘵𝘪𝘯𝘨 𝘵𝘩𝘦 𝘱𝘢𝘵𝘪𝘦𝘯𝘵 𝘵𝘦𝘭𝘭 𝘵𝘩𝘦𝘪𝘳 𝘴𝘵𝘰𝘳𝘺 𝘢𝘯𝘥 𝘯𝘰𝘵 𝘤𝘶𝘵𝘵𝘪𝘯𝘨 𝘵𝘩𝘦𝘮 𝘰𝘧𝘧. 𝘈 𝘳𝘢𝘳𝘪𝘵𝘺 𝘪𝘯 𝘰𝘶𝘳 𝘳𝘦𝘴𝘰𝘶𝘳𝘤𝘦-𝘭𝘪𝘮𝘪𝘵𝘦𝘥 𝘴𝘺𝘴𝘵𝘦𝘮𝘴. 𝘐 𝘵𝘩𝘪𝘯𝘬 𝘢𝘭𝘭 𝘰𝘧 𝘶𝘴 𝘸𝘢𝘯𝘵 𝘵𝘩𝘢𝘵 𝘭𝘦𝘷𝘦𝘭 𝘰𝘧 𝘢𝘵𝘵𝘦𝘯𝘵𝘪𝘰𝘯 𝘧𝘳𝘰𝘮 𝘢 𝘬𝘯𝘰𝘸𝘭𝘦𝘥𝘨𝘦𝘢𝘣𝘭𝘦 𝘢𝘨𝘦𝘯𝘵 𝘸𝘩𝘰 𝘩𝘢𝘴 𝘵𝘩𝘦 𝘤𝘰𝘳𝘳𝘦𝘤𝘵 𝘭𝘦𝘷𝘦𝘭 𝘰𝘧 𝘦𝘮𝘱𝘢𝘵𝘩𝘺.❞ - 𝘔𝘶𝘯𝘫𝘢𝘭 𝘚𝘩𝘢𝘩, 𝘊𝘌𝘖 𝘰𝘧 𝘏𝘪𝘱𝘱𝘰𝘤𝘳𝘢𝘵𝘪𝘤𝘈𝘐 This isn’t just about AI outperforming. It’s an indication of potential areas where human professionals can collaborate with AI, amplifying their efficiency and reach. → Link to the study: https://lnkd.in/g6KpE462 → Full report: https://lnkd.in/gXDAPN4Q Follow for regular AI insights and resources. #artificialintelligence #ai #digitalhealth #healthcareinnovation
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🤖 🤔 What’s the future of generative AI? An early view of 15 charts via McKinsey & Company. 📊 Since the release of ChatGPT in November 2022, it’s been all over the headlines, and businesses are racing to capture its value. Within the technology’s first few months, McKinsey research found that generative AI (gen AI) features stand to add up to $4.4 trillion to the global economy—annually. The articles and reports McKinsey & Company published in this time frame examine questions such as these: ✅ What will the technology be good at, and how quickly? ✅ What types of jobs will gen AI most affect? ✅ Which industries stand to gain the most? ✅ What activities will deliver the most value for organizations? ✅ How do—and will—workers feel about the technology? ✅ What safeguards are needed to ensure the responsible use of gen AI? https://lnkd.in/dM-ZwQQu #chatgpt #generativeai #trends #ai #mckinsey
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Managed Services Sales Professional | Driving Business Efficiency & Growth | Proven Expert in IT Solutions
Workers in India and Indonesia are experiencing the transformative impact of Generative AI at a remarkable 3x faster rate than their European and US counterparts. 🚀 I'm sure the reasons are varied...but a trend to watch. 🌐 #AIAdoption #GenerativeAI #FutureOfWork https://lnkd.in/eFZeRQ7s
Western Countries are more suspicious of AI at work
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The accelerated adoption of generative AI tools like ChatGPT has brought new focus to AI’s potential in talent processes. But how can leaders ensure it will be used for good when it comes to DEI? We explore this question in our new article: https://bit.ly/3VYLYCi #AI #diversity
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