In 2019, major wireless carriers announced they would shut down their 3G networks by the end of 2022 to build out 5G coverage. This impacted the majority of ADT’s customers – about 3.6 million of them – who relied on equipment that used 3G networks to communicate with our monitoring centers. It was a labor intensive, time sensitive task. So how did we do it? We’re sharing with you the lessons we learned along the way and the extraordinary effort that changed ADT for the better. Click on the link below for this case study in change management and overcoming the unexpected. https://lnkd.in/eGy7P-Wp #WeAreADT #Innovation
I rember that summer doing 10 radio upgrades a day.
💙
Looking good Aaron Miller!
Very informative
--
1wI was a service technician at that time. We had to work extra long hours to accommodate and ensure service for our customers. It wasn’t that easy but we get it done.