Windows 11 for IT Support: Troubleshooting Basics
With Brien Posey
Liked by 132 users
Duration: 1h 5m
Skill level: Beginner
Released: 1/16/2024
Course details
Whether you’re working with brand-new software releases, or trusted operating systems that you’ve used for years, things can often go wrong, for a number of reasons, and it’s important to know how to troubleshoot problems as they arise. Windows is no different, and in this course, Microsoft MVP Brien Posey provides a comprehensive guide to troubleshooting a range of Windows 11 issues for IT professionals–especially help desk professionals. Brien covers basic troubleshooting best practices and guidance specific to tools, troubleshooting apps and hardware, remote troubleshooting, and more.
Skills you’ll gain
Earn a sharable certificate
Share what you’ve learned, and be a standout professional in your desired industry with a certificate showcasing your knowledge gained from the course.
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Showcase on your LinkedIn profile under “Licenses and Certificate” section
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Download or print out as PDF to share with others
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Share as image online to demonstrate your skill
Meet the instructor
Learner reviews
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Steven H.
Steven H.
Technical Support Specialist/Spécialiste au soutien technique at the National Gallery of Canada
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Contents
What’s included
- Test your knowledge 6 quizzes
- Learn on the go Access on tablet and phone
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