ServiceNow: Basic Administration
With Shane Chagpar
Liked by 1,381 users
Duration: 1h 46m
Skill level: Intermediate
Released: 2/24/2020
Course details
The ServiceNow platform can help IT teams boost customer satisfaction, decrease manual errors, and generally work smarter by leveraging the power of machine learning. Interested in learning how to use ServiceNow to build and manage workflows in your organization? In this course, instructor Shane Chagpar helps you get started by stepping through the fundamentals of administering the popular platform. Shane details how to configure and manage key applications, including the Service Catalog and the Configuration Management Database (CMDB). Plus, he explores how to best approach automation, access control rules, scripting, working with a knowledge base, and more.
Skills you’ll gain
Meet the instructor
Learner reviews
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Abdul (Mubs) Mohammed
Abdul (Mubs) Mohammed
IT Analyst/Engineer at AMP AWS Cloud Practitioner | AZ-900 | MCP | ITIL
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Ester Moreno-Anguiano, MBA
Ester Moreno-Anguiano, MBA
ITAM Professional Manager Leading with the HEART for Service!!
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Contents
What’s included
- Practice while you learn 1 exercise file
- Test your knowledge 5 quizzes
- Learn on the go Access on tablet and phone
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