From the course: Learning ITIL®

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Why learn key ITIL® V3 concepts?

Why learn key ITIL® V3 concepts? - ITIL Tutorial

From the course: Learning ITIL®

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Why learn key ITIL® V3 concepts?

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- While ITIL v3 was retired as a learning and certification path in 2022, it's still essential for you to learn key ITIL v3 concepts if you work in one of the many organizations that have adopted ITIL. That's because ITIL v3 terminology, principles, processes, concepts and models are still widely used in organizations. They're embedded in many IT management tools. If you don't understand this language and these concepts, you may struggle to integrate your work with that of others in the organizations that do. Taking up IT management tools built on ITIL concepts and terminology may take you longer. You might make mistakes and create rework because you lack a shared understanding of ITIL concepts and terminology. You don't want to miss the opportunity to deliver big impact when you work to improve capabilities and results. So let's take the time now to learn the basics of ITIL v3 concepts.

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