From the course: Learning ITIL®

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Stand apart with ITIL® knowledge and certification

Stand apart with ITIL® knowledge and certification - ITIL Tutorial

From the course: Learning ITIL®

Stand apart with ITIL® knowledge and certification

- [Narrator] You might have been asked to take ITIL training and certification by your manager or organization or you might be considering ITIL training and certification yourself to advance your career. To set off on your journey on the right foot and in the right direction you need to get oriented at the start. That's what this course is all about. Take this course to get oriented on what ITIL and service management are at a high level. The basic concepts of ITIL V3 and ITIL 4. In strategies for learning ITIL, preparing for the exam and for taking the exam. Think of this course as a basis for planning your ITIL journey. On your journey, you'll have decision points where taking the wrong turn could cost you dearly. Start out on the right foot, well-informed about the options you have and the things to consider as you begin your journey. You'll be glad you did.

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