From the course: Learning Design Thinking: Lead Change in Your Organization
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Tangibility: Making space to create
From the course: Learning Design Thinking: Lead Change in Your Organization
Tangibility: Making space to create
- Design thinking is most often used to tackle hard problems with undefined outcomes where there isn't an obvious linear solution. Exploring these undefined problems and finding solutions requires the ability to stand back from the immediate details and explore what might be. And I mean literally stand back from the details, and to do it as a group. Stephen Kosslyn, a Psychology Professor at Harvard, found that just as a mechanical calculator can extend our mental capabilities, other people help us extend our intelligence, both in a cognitive sense and an emotional sense. And if you speak with designers and look at the research, you'll find that this effect is most true when you're working face to face. A recent Harvard Business Review article found that these direct interactions between knowledge workers, or in our context, people trying to address large undefined problems, dramatically increase productivity and innovation. In design thinking, much of the knowledge the team is…
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