From the course: Essential Lessons for First-Time Managers
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Leverage two-way communication
From the course: Essential Lessons for First-Time Managers
Leverage two-way communication
- Have you ever delegated a task to someone in a meeting, watched them walk out of your office and then sat there hoping, "gee, I really hope they understood what I was talking about, I have no idea if they actually did." It's never a good feeling to be left not knowing if the deliverable you asked for will hit the mark or potentially look nothing like what you were expecting. I want to help you avoid that situation from here on out. Here are three techniques for using two-way communication to ensure that you and your team know whether or not you're on the same page. The first technique is getting confirmation. If you're a parent, you've probably already gotten used to using confirmation as a two-way communication tool. it normally sounds something like this. Empty your jeans pockets before you put them in the laundry, with the immediate follow-up, what did I just ask you to do? When you request confirmation of what was heard,…
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