DevOps Foundations: Incident Management
With Ernest Mueller
Liked by 472 users
Duration: 59m
Skill level: Intermediate
Released: 8/2/2019
Course details
Uptime is critical for modern systems, but downtime and security incidents are inevitable. Your users’ experience depends on your ability to respond quickly, confidently, and consistently when things go awry. In this course, learn how to handle unexpected crises in information systems from a DevOps perspective. Instructor Ernest Mueller steps through the overall incident response process, explaining how to define what constitutes an incident for your organization and select the tools you'll need to mitigate these high-stakes problems. He also explains how to detect and report incidents, communicate with users and internal employees about issues, troubleshoot problems, and continuously improve your incident management process.
Skills you’ll gain
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Meet the instructor
Learner reviews
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OSWALDO JOSE BOADA LUNA
OSWALDO JOSE BOADA LUNA
Ingeniero Técnico en Telecomunicaciones. at CET "Centro de Estudios de Telecomunicaciones" Caracas-Venezuela
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Dawid Komorek
Dawid Komorek
Troubleshooting expert delivering seamless process services at Fujitsu. The ability to put oneself in the customer shoes, to understand his needs is…
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Contents
What’s included
- Practice while you learn 1 exercise file
- Test your knowledge 3 quizzes
- Learn on the go Access on tablet and phone
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