From the course: Customer Retention
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Send three handwritten notes
From the course: Customer Retention
Send three handwritten notes
- Have you tweeted with your customers recently? Have you snapped them, poked them, pinned them, jabbed them? We live in a crazy world where every day there's new ways to communicate with our customers. Let me show you one of the best ways to reach out to your existing customers. When was the last time you received a handwritten note? Probably not for a long time. In this task, you're going to send three handwritten notes to your customers. You might be asking: Why would I send a handwritten note when I can just send an email? The number one reason to do this is because you'll instantly stand out from the rest of your competitors. Now, many of us have received notes from companies we work with, but most of the time, they've been automated or generated by a computer. If you want to stand out and surprise and delight your customers, this is one of the easiest ways to do it. A number of my clients who have engaged in…
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