From the course: Customer Retention

Retaining customers

- Every customer represents future value to your business, so it's crucial that you understand how to keep your customers and develop lasting relationships. Hi, I'm Noah Fleming. I've been helping companies with two million to over two billion in annual revenues create long-term, sustainable, and highly profitable customer relationships over the past 10 years. I can't wait to help you do the same. In this course, I'm going to show you the ins and outs of customer retention. I'll show you why customers leave and what you can do to make them stay. We'll cover how to dedicate marketing dollars towards specific customers to generate a massive return on investment, and we'll also walk through a simple, proven customer retention process that you can implement right away in your business. Let's get started.

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