From the course: CompTIA A+ Core 1 (220-1101) Cert Prep

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Mass storage troubleshooting

Mass storage troubleshooting

From the course: CompTIA A+ Core 1 (220-1101) Cert Prep

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Mass storage troubleshooting

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- One of the things that always cracks me up about the CompTIA exams is that invariably, they'll have some objectives saying, here are all the problems that you could ever run into with mass storage, these types of symptoms, what do you do about it? Well I, the great Mikestrami, I'm going to take on CompTIA head-to-head and I'm going to answer their questions. Now, before we do that let me give you two rules when it comes to problems with mass storage. Number one, back it up. Back stuff up. Even if that means just throwing in a thumb drive and copying those precious photos or those documents or whatever it is, make a backup of whatever you're working on because you might only have one shot at this and then it's going to be too late or very, very expensive. So make a backup. Number two, mental reinstall. Anytime you're having a problem with a device, in particular, if it's a new device that you've just plugged in…

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