From the course: Business Process Improvement
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Gap analysis and scope
From the course: Business Process Improvement
Gap analysis and scope
- The Gap Analysis is simply when you put your desired state and present state side by side. In our example we said that the desired state five years from now was being the VP of Marketing a tech firm, having a net worth of $1.5 million, and owning a three bedroom home near your favorite city. Next to that, we would put the present state. Marketing Analyst at a tech firm, a net worth of $25 thousand, renting a one bedroom apartment. Because these are measurable goals, we can explain the difference between the desired and present state in each case. Because you are eager to develop a solution, now you might feel the need to start charting a course to the desired state. But actually, before we begin to chart a course to success, we need to examine our three gaps. As the change agent, you'll have limited time and resources to accomplish all of these goals. Rather than go after all three goals at once, perhaps you'd like to concentrate on just a portion of our desired state. For example…
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