I am a final year student of Business Management, with a strong background in sales and consultancy. For the 9 years I worked at my previous company, I always tried to maintain good relationships with my clients. Refreshing all these concepts in this course has been very helpful for me, especially because I am looking for a job as an Account Manager or Business Manager.
Account Management: Maintaining Relationships
With Miles Croft
Liked by 4,098 users
Duration: 36m
Skill level: Beginner
Released: 8/13/2021
Course details
Getting the sale is not the end of the sales process. Upselling, return business, network referrals, and so much more can be achieved when a salesperson continues to add value and develop a relationship after that first deal is closed. In this course, sales professional and prospecting coach Miles Croft helps you learn to continue relationship selling with all your existing customers, as well as recover from mistakes in delivery, whether they were your fault or not. Miles explains how account managers and other salespeople can develop connections with their prospects and customers after the initial sale has been made, to continue selling and expand your network even further. He presents a clear walk-through analysis of buying the perfect gifts, never letting a relationship “go rotten,” recovering from mistakes, and much more.
Note: This course was created by Miles Croft. We are pleased to host this training in our library.
Skills you’ll gain
Earn a sharable certificate
Share what you’ve learned, and be a standout professional in your desired industry with a certificate showcasing your knowledge gained from the course.
LinkedIn Learning
Certificate of Completion
-
Showcase on your LinkedIn profile under “Licenses and Certificate” section
-
Download or print out as PDF to share with others
-
Share as image online to demonstrate your skill
Meet the instructor
Learner reviews
-
Adrian Ajaereh
Adrian Ajaereh
Business Management Student | Aspiring Shoemaker | Organized and Motivated
-
-
Michael B. Jacobs
Michael B. Jacobs
Food & Beverage Innovator | Development | Passionate | Hospitality Driven | Professional
Contents
What’s included
- Practice while you learn 1 exercise file
- Learn on the go Access on tablet and phone