UX/Interaction Designer

Our travel & hospitality big brand client is growing its UX and Product team!

Join this exciting company and put your years of UX interaction design expertise to excellent use and solve user experience problems.

Some of what you'll do--

• Will help lead the design and definition as a key contributor to the core UX team and responsible for integrating human-centered practices in unpacking and improving the digital customer experience across all stages of the travel journey
• The UX team supports defining the digital product strategy and providing the leadership to execute on that strategy with the help of a cross-functional mission-based teams.
• We’re looking for an empathic, passionate curious designer who celebrates delivering high-quality solutions and thrives for innovation in a collaborative environment.
  
  

PLAN & CONCEPT

• Visualize ideas using professional design tools as well as sticky notes, sketch boards, whiteboard markers or whatever tools are necessary to rapidly work through ideation and move to the next stage
• Initiate and respond to ideas for innovation/improvements based on research, analysis, and competitive reviews
• Identify user needs and business requirements
• Substantiate design approach with analysis & projections for improvements
  
  

DESIGN & REFINE

• Ensure digital customer touch points become and remain consistent with the user experience and brand standards
• Develop intuitive, usable, and engaging interactions
• Drive the design of next generation, navigation schemes, patterns, components and templates across the company’s products, insuring a consistent, appealing, and dynamic customer experience.
• Create low and high fidelity interactive prototypes adhering to a rapid, iterative and collaborative process
• Work with usability researchers to design test plans and iterate designs throughout user testing. Translate usability research findings into design improvements.
  
  

DEFINE & COMMUNICATE

• Create final design deliverables through appropriately detailed design specifications including: process flows, wireframes, storyboards, high and low fidelity mockups, red-lines and prototypes
• Present design work to the user experience team, product team, and executives for review and feedback
• Collaborate with cross-functional teams as well as the larger UX team and business partners throughout the design process
• Communicate harmoniously with multiple stakeholders to synthesize, review design project progress, and incorporate feedback appropriately with a user-centered focus
• During implementation phase respond to day-to-day questions from developers, product managers & project managers
• Work with QA to identify, document, and verify bug fixes
• Provide guidance and mentor junior designers
  
  

Education/Certification

• BA/BS or equivalent work experience required
  
  

Knowledge/Skills

• Solid grasp of web design principles and a good understanding of front-end web technologies
  
  

Long term, 40 hour per week hybrid contract, to Chicago office location.

Eligible for benefits, and a rate range of $55-65/hourly on W2.

At WunderLand we’re zealous about helping our customers increase customer reach, engagement, advocacy, and brand loyalty through digital, creative, marketing and communications channels. WunderLand’s mission is to be the go-to partner for digital, creative, and sales enablement services, and a premier employer for creative and digital specialists. It is WunderLand Group’s practice not to discriminate against any employee or applicant because of sex, race, color, age, national origin, religion, gender identity or expression, sexual orientation or sexual preference, pregnancy or maternity, genetic information, marital status, disability, veteran status, or any other basis protected by applicable federal, state or local law. If you have a disability or handicap and would like us to accommodate you in any reasonable way, please inform your recruiter so that we can discuss the appropriate alternatives available. WunderLand Group is part of the Advanced Group, a talent acquisition and management, consulting, outsourcing, and professional services organization.