User Experience Research Lead
Title: User Experience Research Lead
Location: Brooklyn, NY
Contract Length: 6 months (likely to extend)
Work Mode: hybrid – 3 days onsite 2 remote
Interview Mode: not specified, whatever candidates are available for
Job Description: A NYC agency located in Brooklyn, NY is looking for a User Experience Research Lead for a 6 month contract. The User Experience Research Lead is a strategic leader who advocates for user-driven and evidence-based digital experiences for New Yorkers.
The role is located in Brooklyn, NY and work will be hybrid with 3 days onsite and 2 remote each week.
Mandatory Skills & Experience
Note: Candidates who do not have the mandatory skills will not be considered
The successful candidate should possess the following:
This position will report to the Chief Digital Strategy Officer to improve the digital experience for New Yorkers. The User Researcher aims to understand user behaviors, needs, motivations, and preferences. This role will provide the team insights through various research methods to inform product decisions and create user-centered products and services.
Location: Brooklyn, NY
Contract Length: 6 months (likely to extend)
Work Mode: hybrid – 3 days onsite 2 remote
Interview Mode: not specified, whatever candidates are available for
Job Description: A NYC agency located in Brooklyn, NY is looking for a User Experience Research Lead for a 6 month contract. The User Experience Research Lead is a strategic leader who advocates for user-driven and evidence-based digital experiences for New Yorkers.
The role is located in Brooklyn, NY and work will be hybrid with 3 days onsite and 2 remote each week.
Mandatory Skills & Experience
Note: Candidates who do not have the mandatory skills will not be considered
- Expertise conducting unbiased generative research through competitive analysis, heuristic reviews, user interviews, stakeholder interviews, diary and field studies
- Expertise with testing methodologies to define and test a user problem such as task analysis, prototype testing, card sorting etc.
- Expertise conducting unbiased usability testing, A/B and multivariate testing analyzing results with statistically sound methodologies
- Experience recruiting users that align with required demographic and behavioral profiles
- Nurture a culture of exploring creative solutions that prioritize the best digital experience for New Yorkers that is informed by strategy, user evidence, analytics and competitive research
- Demonstrate high design standards and inclusion to build a diverse, high-performing team, and actively reach out to diverse communities of digital talent to source prospective candidates
- Inspire City partners and colleagues to anchor their work in human-centered design, user research methodologies and evidence-based solutioning
The successful candidate should possess the following:
- 10+ years of experience conducting user research through all product design phases
- Strong analytical skills with ability to interpret and identify valid patterns and trends
- Understanding of statistical principles to evaluate data
- Expertise and use of methodologies that prevent research pitfalls:
- Over generalizing results
- Biased methodology or conclusions
- Correlation does not imply causation
- Not considering other related factors
- Not understanding or validating data sources
- Experience working in cross-disciplinary teams of product, engineer and data experts to deliver products and services that improve user’s experience and organizational goals, on time
- Expertise in driving user research from planning to conducting research with users with an extensive knowledge of research methodologies
- Strong communication skills with the ability to articulate design concepts and strategies in plain language to partners and cross-functional team
- Exemplifies diversity, equity and inclusion work in design practice and past projects
This position will report to the Chief Digital Strategy Officer to improve the digital experience for New Yorkers. The User Researcher aims to understand user behaviors, needs, motivations, and preferences. This role will provide the team insights through various research methods to inform product decisions and create user-centered products and services.
- Understand challenges that New Yorkers experience through qualitative and quantitative user research to help define opportunities where the City of New York can meet those needs by generating hypotheses, prototypes and evidence
- Develop and execute a User Experience Research toolkit that defines the best testing methodologies for different product phases (discovery, definition, testing and monitoring)
- Plan, gather, and analyze, insights about users through new studies and review of existing data
- Compile finished, well-documented research findings to deliver meaningful and actionable insights for stakeholders
- Own UX research and run multiple streams of work at one time
-
Seniority level
Mid-Senior level -
Employment type
Full-time -
Job function
Information Technology -
Industries
Staffing and Recruiting
Referrals increase your chances of interviewing at TekIntegral by 2x
See who you knowGet notified about new User Experience Researcher jobs in Brooklyn, NY.
Sign in to create job alertSimilar jobs
People also viewed
-
UX Designer - Kohler Ventures
UX Designer - Kohler Ventures
-
User Experience Designer
User Experience Designer
-
Staff Interaction Designer, Google Ads
Staff Interaction Designer, Google Ads
-
UX Designer, Rapid Innovation, Public Sector
UX Designer, Rapid Innovation, Public Sector
-
Qualitative User Experience Researcher, Early Career 2024
Qualitative User Experience Researcher, Early Career 2024
-
User Experience Designer III
User Experience Designer III
-
Staff Experience Designer, MINT Design
Staff Experience Designer, MINT Design
-
User Experience Research Advisor
User Experience Research Advisor
-
UX Designer w/ Figma, Sketch, InVision
UX Designer w/ Figma, Sketch, InVision
-
UX Researcher, Mixed Methods
UX Researcher, Mixed Methods
Similar Searches
Explore collaborative articles
We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
Explore More