Usability Researcher III

Job Description

Are you an experienced Usability Researcher III? If so, let’s talk!

Our client is actively seeking a talented Usability Researcher III. This is a 12-month contract opportunity with a possibility to extend with our client.

This position is a remote opportunity.

Overview

The AI Experiences user research team is a horizontal team that helps support design and product teams build meaningful and trustworthy intelligent experiences in enterprise. We work with a number of partner teams across our organization. In this role, you will conduct innovative generative and evaluative research to assist in product design and to better understand user experiences.

Responsibilities

Job Responsibilities:

• Drive, conduct, and collaborate on user research to clarify and gain better understanding of the needs and desires of the target users, mapping out user flows/journeys, validating the concept + designs, and driving and synthesizing insights that will facilitate the design/development of intelligent features and capabilities
• Document and present insights and recommendations based on research and analysis.
• Work closely and collaboratively with Design (designers, researchers, content Strategists), PM, Data Science, and Engineering partners to design and ship the product experiences that delight the target users and customers and help them more towards Responsible AI.
  
  

Requirements:

• Minimum of 2-4 years of experience conducting product design research with demonstrated experience with a wide variety of design research methodologies including, but not limited to: usability studies, synthesis, field studies, in-depth interviews, heuristic evaluations, concept validation, user journey maps, competitive reviews, and surveys
• Strong Presentation and Communication. Interacting with a variety of stakeholders. Comfortable with ambiguity and reaching goals and ultimate missions/charters.
• Experience in conducting product-related, gen-AI UX research is a plus but not a requirement. Must have a desire to learn about AI and quickly ramp up on technical aspects and user bases
  
  

Preferred qualifications:

• A minimum of MA/MS in Experimental Psychology, Cognitive Psychology, Human Factors, Human-Computer Interaction or a related field, OR significant industry experience
• A minimum of 2-4 years of experience conducting product design research with demonstrated experience with a wide variety of design research methodologies including, but not limited to: usability studies, synthesis, field studies, in-depth interviews, heuristic evaluations, concept validation, user journey maps, competitive reviews, and surveys
• Strong presentation, communication, and collaboration skills – sharing insights with a wide audience of cross-discipline stakeholders, ranging from AI experts to those starting to learn about AI
• Ability to quickly and effectively analyze research data and present actionable insights simply and clearly to influence product design and direction
• Comfort tackling challenging research questions and transforming them into concrete study plans
• Experience in conducting product-related, gen-AI UX research is a plus but not a requirement. Must have a desire to learn about AI and quickly ramp up on technical aspects and user bases
  
  

Job Requisition # 38573

A reasonable estimate of the pay range for this role is $57.61 - $62.61per hour.

The disclosed pay range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. The compensation decisions are dependent on the facts and circumstances of each case, such as skills and experience levels.

Meet APC

Company – Staffing – 501 – 1000 Employees

APC believes that the workplace should be fun and enjoyable. Join our team today and ignite your career!

APC is a professional services organization focused on engaging people and positively impacting lives. As professionals serving professionals, we take pride in providing our employees with the highest level of customer service and support, creating meaningful, fulfilling and rewarding experiences every day.

APC is committed to creating a diverse work environment and is proud to be an equal opportunity employer. All qualified individuals will receive consideration for employment without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, disability, genetics, or veteran status.