The Training Coordinator will help develop and deliver product training courses to Johnson Health Tech’s global strategic business units (SBUs) and distributors to help drive sales and maximize company profitability while reinforcing our brand promises. This role is inherently cross-functional. The successful candidate will work closely with sales, marketing, and product management teams to deliver educational opportunities for our staff and partners. Duties include creating and customizing training, hosting webinars for commercial and retail channels, updating the global trainee database, running reports, and assisting with new training initiatives currently on the horizon with our growing company. Overall, this role supports commercial and retail sales teams globally.
Responsibilities
Help implement global training and education strategic plan:
Work closely with product development, marketing, and sales teams to gather detailed information about products
Coordinate with subject matter experts to ensure training content is accurate and up-to-date
Develop, design, and implement engaging training programs for global sales teams, focusing on product knowledge and sales techniques
Create a variety of training materials, including e-learning modules, presentations, handouts, and videos
Utilize interactive and innovative training methods to enhance learning and retention
Lead in-person and virtual training sessions for diverse, geographically dispersed sales teams
Tailor training content to address regional market differences and the specific needs of local sales teams, such as managing translations
Ensure cultural and linguistic appropriateness of training materials for a global audience
Conduct needs assessments to identify knowledge gaps and training requirements within the sales teams
Develop and implement assessment tools to measure the effectiveness of training programs
Manage JHT’s Learning Management System
Update global trainee records in the LMS database
Upload required and optional course content
Prepare regular reports on training metrics and outcomes for management review
Identify and enact ways to use the LMS system more effectively to enhance learner experiences
Help Identify New Training Initiatives
Keep abreast of the latest developments in training methodologies and technologies
Continuously update training programs to incorporate best practices and new learning tools
Marginal Job Functions
Other projects as needed
Requirements
Education:
Bachelor’s degree in Education, Journalism, Business, or a related field
Experience
Strong interest in training and development within a sales environment, with a willingness to grow in the role; 2-3 years of experience is preferable
Outstanding written and verbal communication skills
Excellent organizational and project management abilities
Meets regular deadlines with consistency and accuracy; strong attention to detail
Ability to work independently and as part of a team in a fast-paced environment
Experience working in a collaborative, team-based atmosphere to achieve desired work results
Ability to build relationships with key stakeholders, international teams, and cross-functional departments
Other Requirements
Proficiency with Microsoft Office Suite required; ability to quickly learn e-learning authoring tools (e.g., Articulate 360, Camtasia, Smartcat, GoToWebinar) and LMS platform (Absorb)
Maintain in-office work schedule of Monday through Friday during regular business hours with occasional evenings and minimal travel
Benefits
We offer an excellent compensation package and team-oriented work environment with growth opportunities. Some of our outstanding benefits include:
Health & Dental Insurance
Company paid Life Insurance
401(k)
Paid Time Off benefits
Product discounts
Wellness programs
EOE/M/W/Vet/Disability
#ZR
Seniority level
Entry level
Employment type
Full-time
Job function
Human Resources
Industries
Wholesale
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