At PayPal (NASDAQ: PYPL), we believe that every person has the right to participate fully in the global economy. Our mission is to democratize financial services to ensure that everyone, regardless of background or economic standing, has access to affordable, convenient, and secure products and services to take control of their financial lives.
Job Description Summary: As the Senior Director of Business Ops & Strategy, you will play a pivotal role in driving the strategic vision, managing the operating budget, and driving risk responsible growth opportunities across SMB and Consumer lending. In addition, you will act as the principal interface with finance and corporate development, develop and execute on a performance measurement framework, and aid in driving organizational efficiency and effectiveness.
Job Description: Senior Director, Business Ops & Strategy – Global Credit, Seller, and Collections (GCSC) Risk
As the Senior Director of Business Ops & Strategy, you will play a pivotal role in driving the strategic vision, managing the operating budget, and driving risk responsible growth opportunities across SMB and Consumer lending. In addition, you will act as the principal interface with finance and corporate development, develop and execute on a performance measurement framework, and aid in driving organizational efficiency and effectiveness.
Responsibilities:
Develop and execute on GCSC’s long-term strategic plan in alignment with business and organizational goals and market trends.
Conduct comprehensive industry and peer-benchmarking analyses to identify strategy and performance opportunities and best-practices across SMB and Consumer Lending risk management.
Collaborate with senior leadership to define strategic priorities and initiatives that drive sustainable growth and profitability.
Functional leader for budget and spend management planning and adherence oversight – covering the scale of hundreds of team members and tens of millions in annual operating spend.
Strategic partner and functional lead in the evaluation of investments or acquisitions.
Oversee the optimization of business processes and workflows to enhance efficiency and productivity across GCSC Risk
Manage operating routines that facilitate decision-making, autonomy, leadership alignment, and team engagement, inclusive of staff meetings, operational reviews, leadership off sites, All Hands, etc. Set the agenda, participate in the meetings, document decisions, and communicate outcomes.
Implement performance metrics and key performance indicators (KPIs) to measure operational performance and identify areas for improvement.
Drive continuous improvement initiatives to streamline operations, reduce costs, and maximize resource utilization.
Drive engagement across GCSC Risk including team member communication channels, including town halls and organizational newsletters.
Foster collaboration and alignment across departments to ensure seamless execution of strategic initiatives and operational objectives.
Provide leadership and guidance to functional teams, promoting a culture of accountability, innovation, and excellence.
Qualifications:
Bachelor’s degree in business administration, Finance, Economics, or related field; MBA or advanced degree preferred.
10+ years of business planning and operations relevant experience in a large-scale, heavily matrixed, high-growth global function or business.
Demonstrated ability to develop and execute strategic initiatives that drive business growth and profitability.
Strong analytical skills with the ability to interpret complex data and market trends to inform strategic decision-making.
Excellent communication and interpersonal skills, with the ability to influence and collaborate effectively across all levels of the organization.
Strong verbal and written communication skills, especially with storyboarding and deck writing for diverse audiences
Data-driven and highly organized with superior project management skills.
PayPal is committed to fair and equitable compensation practices.
Actual Compensation is based on various factors including but not limited to work location, and relevant skills and experience.
The total compensation for this practice may include an annual performance bonus (or other incentive compensation, as applicable), equity, and medical, dental, vision, and other benefits. For more information, visit https://www.paypalbenefits.com.
The U.S. national annual pay range for this role is $143400 to $285450
Our Benefits:
At PayPal, we’re committed to building an equitable and inclusive global economy. And we can’t do this without our most important asset—you. That’s why we offer benefits to help you thrive in every stage of life. We champion your financial, physical, and mental health by offering valuable benefits and resources to help you care for the whole you.
We have great benefits including a flexible work environment, employee shares options, health and life insurance and more. To learn more about our benefits please visit https://www.paypalbenefits.com
Who We Are:
To learn more about our culture and community visit https://about.pypl.com/who-we-are/default.aspx
PayPal has remained at the forefront of the digital payment revolution for more than 20 years. By leveraging technology to make financial services and commerce more convenient, affordable, and secure, the PayPal platform is empowering more than 400 million consumers and merchants in more than 200 markets to join and thrive in the global economy. For more information, visit paypal.com.
PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities. If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at paypalglobaltalentacquisition@paypal.com.
As part of PayPal’s commitment to employees’ health and safety, we have established in-office Covid-19 protocols and requirements, based on expert guidance. Depending on location, this might include a Covid-19 vaccination requirement for any employee whose role requires them to work onsite. Employees may request reasonable accommodation based on a medical condition or religious belief that prevents them from being vaccinated.
Notice to Applicants and Employees who reside within New York city. Click https://careers.pypl.com/Contact-Us/default.aspx
to view the notice.
REQ ID R0113020
Seniority level
Not Applicable
Employment type
Full-time
Job function
Management and Manufacturing
Industries
Software Development, Technology, Information and Internet, and Financial Services
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