Site Merchandising Associate

Bring Your Amazing Self to Work

At Macy's, Inc. we're on a mission to create a brighter future with bold representation for all. This is our Mission Every One. We know that each person here is unique. So we respect and invest in each individual to create growth, pride, and satisfaction. If we are able to bring our whole selves to work, it translates into a more abundant and wider array of ideas and energy for all to benefit from. Our success will be built on amazing colleagues, working together.

Job Overview

The Site Merchandising Associate supports site operations, testing, and merchandising functions. They enhance the success of Macys.com by partnering with business and support teams to ensure flawless site execution and the launch of new features and system enhancements. The Site Merchandiser devises and recommends digital strategies to maximize the online assortment and drive site traffic.

What You Will Do

• Ensure data consistency across all customer touchpoints and devices. Establish best practices based on competitive landscape and assist in promotion execution, brand shop execution, and facet and browse optimization.
• Optimize product detail pages, including size and fit information, attribution, tagging, page layout, images, reviews, and CGC.
• Manage taxonomy optimization, including header fly-outs and left-hand navigation. Collaborate with SEO and UX teams to develop best practices.
• Optimize on-site search by addressing failed search terms and acting on trending phrases and key brands.
• Enhance event execution by optimizing promo codes, PWPs, GWPs, sequencing, and boosting.
• Drive affiliate and SEM performance through weekly submissions of top-performing offers.
• Identify online opportunities to increase sales, conversion, and profit performance.
• Collaborate with merchant teams to understand business strategy, objectives, and priorities.
• Prepare and present quarterly business reviews (QBRs) to optimize taxonomy and search strategies, including competitive deep dives. Provide insights and strategies for the best online experience.
• Foster strategic cross-functional relationships with merchants, marketing, creative production, production, and internal site merchandise partners to leverage resources and establish best-in-class event execution.
• Seek opportunities to grow the business by improving the customer shopping experience through innovation and competitive analysis.
• Work with business intelligence, experimentation, and relevancy teams to understand and develop comprehensive strategies for site audits.
• Assist with training and developing assistants and trainees on the team. Share best practices across site merchandising to support overall team growth.
  
  

Skills You Will Need

Collaboration: Collaborate with merchant teams to understand business strategy, objectives, and priorities.

Presentation Skills: Prepare and present quarterly business reviews (QBRs) to optimize taxonomy and search strategies, including competitive deep dives. Provide insights and strategies for the best online experience.

Technical Communication: Effectively share technical information, communicate technical issues, and solutions to all levels of the business.

Cross-Functional Relationship Building: Foster strategic relationships with merchants, marketing, creative production, production, and internal site merchandise partners to leverage resources and establish best-in-class event execution.

Innovation and Competitive Analysis: Seek opportunities to grow the business by improving the customer shopping experience through innovation and competitive analysis.

Data Analysis: Work with business intelligence, experimentation, and relevancy teams to understand and develop comprehensive strategies for site audits.

Project Management: Ability to juggle multiple projects, identify primary and secondary objectives, prioritize time, and communicate timelines to team members.

Product/Project Ownership: Ability and desire to take ownership of products and projects.

Creative and Strategic Thinking: Ability to think creatively, strategically, and technically.

Technical Proficiency: Knowledge of MS Office computer programs is required.

Who You Are

• Dedicated to fulfilling ideals of diversity, inclusion, and respect that Macy’s aspires to achieve every day in every way.
• Candidates with a bachelor’s degree or equivalent work experience in a related field are encouraged to apply. 3-5 years of direct experience.
• Regularly required to sit, talk, hear; use hands/fingers to touch, handle, and feel. Occasionally required to move about the workplace and reach with hands and arms. Requires close vision.
• Able to work a flexible schedule based on department and company needs.
  
  

What We Can Offer You

• An inclusive, challenging, and refreshingly fun work environment
• Competitive pay and benefits rooted in principles of equity
• Performance incentives and annual merit review
• Merchandise discounts
• Health and Wellness Benefits across medical, dental, vision, and additional insurance
• Retirement Savings Plan with 401k match opportunity
• Employee Assistance Program (mental health counseling and legal/financial advice)
• Resources for continuous learning, career growth, and leadership development
• 8 paid holidays
• Paid Time Off (first year prorated depending on start date)
• Tuition reimbursement program
• Guild education benefit funds 100% of tuition, books, and fees in designated programs
• Colleague Resource Groups (CRGs) and give-back/volunteer opportunities
• Empowerment and autonomy to perform impactful work with tangible results
  
  

About Macy’s

Now is an exciting time for a Macy's career as we continue to focus on creating exciting and memorable experiences for every Macy's customer, whether their journey starts online or in the store. Our opportunities in Sales, Merchandise, Operations, Customer Service, Warehouse, Marketing, and other areas let you express your creativity and commitment to excellence, grow your career and make a difference to your Macy's colleagues and customers.

Bring your creativity, energy, and ideas to the Macy's team – Apply Today!

This job description is not all-inclusive. Macy's, Inc. reserves the right to amend this job description at any time. Macy's, Inc. is an Equal Opportunity Employer, committed to a diverse and inclusive work environment.

This position may be eligible for performance-based incentives/bonuses. Benefits include 401k, medical/vision/dental/life/disability insurance options, PTO accruals, Holidays, and more. Eligibility requirements may apply based on location, job level, classification, and length of employment. Additional benefit details are available at macysJOBS.com.