Senior Technical Writer (min 5 years of exp) (HYBRID) (Webcam interviews)

We are looking for Senior Technical Writer (min 5 years of exp) (HYBRID) (Webcam interviews)

POSITION DESCRIPTION

DIRECT CLIENT Position

Number of positions: 1

Length: 8-20 Months +

Location: Washington DC 20024

Immediate interviews Webcam interviews ONLY

This position is HYBRID. Most of the resources are meeting once a week or once every 2 weeks onsite or on as needed basis. Please confirm that the candidate is OK with this arrangement. Out of town candidates must go onsite on 1st day to pick equipment in Washington DC.

Senior Technical Writer

Major Duties And Responsibilities

The incumbent works as a Technical Writer for the client's Integrated Financial System. Duties include, but are not limited to:

• Write and edit technical and end-user documents, including procedures, processes, functional descriptions, release documents, system specifications, reports, manuals, training, presentations, end-user communication messages and other program deliverables such as editing policy directives, strategic plans, and standard operating procedures

• Track the development and delivery of monthly, quarterly, and semiannual documents and reports;
• Perform technical edits and support quality reviews.
• Develop quality standards, graphics, format, and style for internal and external IT documents.
• Create customer service content, user guides, in-depth documentation on product features, FAQ reference materials
• Contribute to the organization's messaging strategy, crafting content guides for new products and features
• Understand new features, learn how they work, and document them in crisp, easy-to-follow language
• Improve existing documentation based on customer feedback.
• Interview subject matter experts and analyze complex information to understand the details of the platforms and technical information to be conveyed.
• Learn complex concepts and communicate information easily and clearly to internal employees and the end user community.
• Use visual models and tools to communicate workflows, communications, relations, and system operations.
• Performs other related duties as assigned.
  
  

Qualifications

• Bachelor's degree
• 5+ years of experience as a Technical Writer
• 5+ years of experience with documentation tools Microsoft Excel, Word and PowerPoint.
• Excellent written communication and grammatical skills. Strong attention to detail is critical.
• Highly skilled in MS Suite software (Word, Excel, PowerPoint, Project, and Visio) to conduct all job responsibilities.
• 3+ Years of hands-on experience with Adobe Acrobat Pro. Familiarity with Microsoft SharePoint.
• Demonstrable ability to grasp technical concepts and make them easily understandable in text and pictures
• 3+ Years of experience using content publishing tools to write, format, manage, and publish technical content on the web
• Demonstrable experience in technical communication or instructional design
• Must be detail oriented with strong analytical and problem-solving skills
  
  

Candidates must have ALL the "Required" skills in order to be considered for the position. "Desired" or "Highly Desired" skills are a PLUS but may NOT be required.

Skill Matrix

Experience with Business workflow processes

Required / Desired

Amount

of Experience

5+ years of experience as a Technical Writer

Required

5

Years

5+ years of experience with documentation tools Microsoft Excel, Word and PowerPoint

Required

7

Years

3+ Years of hands-on experience with Adobe Acrobat Pro. Familiarity with Microsoft SharePoint.

Demonstrable ability to grasp technical concepts and make them easily understandable in text and pictures

3+ Years of experience using content publishing tools to write, format, manage, and publish technical content on the web

Demonstrable experience in technical communication or instructional design

Bachelor's degree