Senior Manager, Quality Improvement

The American Diabetes Association is seeking a Full Time Senior Manager, Quality Improvement to join our Health Care Improvement team in the Science & Health Care Division. The position is responsible for quality improvement projects, programs, initiatives, and outcomes. The Senior Manager will ensure effective implementation of high-quality, end-to-end quality improvement initiatives, programs, and projects to meet the organization’s needs. The individual must have primary care knowledge and experience.

The position is full time and will report to the VP of Primary Care and the Director of Dissemination and Implementation Science.

This is a grant-funded position in women’s health and will be focused on efforts in the New York area initially.

Responsibilities

• Manage high-quality, end-to-end quality improvement initiatives, programs, and projects to meet the organization’s needs.
• Support health improvement strategies through practice facilitation in ambulatory clinic and hospital settings.
• Assist in the execution of a well-defined strategic plan for improving things like, diabetes care, cardiovascular health, eye health, and women’s health in alignment with ADA strategy.
• Support collaborators and internal and external teams in building effective and emerging care delivery models.
• Build relationships with clinical leadership of key provider organizations.
• Assist in measurement and data sharing that demonstrates success and ROI.
• Assist clinical practices to review and implement interventions to improve quality and value and decrease cost.
• Influence the design and coordination of measurement activities associated with initiatives, associated network performance, and operational efficiency.
• Support and collaborate with the VPs, CMO collaborators and others on matters of quality.
• Provide expertise in practice facilitation and collaborate with other ADA team members and divisions/departments, as requested.
• Participate in educational activities that pertain to quality improvement topics.
• Other duties and projects as assigned.
  
  

Qualifications

Education:

• A candidate with a clinical background and experience in practice facilitation is preferred.
• A degree in healthcare improvement is preferred and candidates with experience in primary care will be favored.
  
  

Experience

• 5 years quality improvement experience.
• Diabetes knowledge and experience is preferred.
  
  

Leadership Competencies

Setting Strategy

• The ability to articulate an inspiring vision for the quality improvement in clinical care delivery.
• The inclination to seek and analyze data from a variety of sources to support decisions and to align others with the organization's overall strategy.
• An entrepreneurial and creative approach to developing new, innovative ideas that will advance QI initiatives at the organization.
• The ability to effectively balance the desire/need for broad change with an understanding of how much change the organization is capable of handling, to create realistic goals and implementation plans that are achievable and successful.
  
  

Executing for Results

• The ability to assist a practice in setting clear and challenging goals while committing to improved performance, The candidate will be tenacious and accountable in driving results.
• Comfortable with ambiguity and uncertainty; the ability to adapt nimbly and lead others through complex situations.
• A leader who is viewed by others as having a high degree of integrity and the ability to act in a transparent and consistent manner while always taking into account what is best for the organization.
  
  

Relationships and Influence

• Naturally connects and builds strong relationships with others, demonstrating strong emotional intelligence and an ability to communicate clearly and persuasively.
• An ability to inspire trust in others through compelling influence, powerful charisma, passion in his/her beliefs, and active drive.
• Encourages others to share the spotlight and visibly celebrates and supports the success of the team.
• Creates a sense of purpose/meaning for the team that engages others to the greater purpose for the organization as a whole.
  
  

Why Work Here

Benefits

The American Diabetes Association (ADA) offers a rewarding career working for one of the premier voluntary health organizations in the world supporting people with type 1, type 2 and gestational diabetes. Our employees like working at the ADA because of our mission, the inclusive environment, work-life balance, our benefits and our culture:

• Industry competitive base pay ranging from $66,522 - $73,000 for this role. Base offers are determined by several factors including but not limited to your relevant work experience, education, certifications, location, internal pay equity, etc.
• A culture of recognition including new hire welcome announcements, service anniversary awards, referral bonuses, monthly All Employee Assembly, appreciation awards
• Generous Paid Time Off, including holidays, vacation days, personal days and sick days
• Comprehensive benefits package including medical, dental, vision, Flexible Spending Accounts (FSA), Health Savings Accounts (HSA), disability & life insurance, and retirement savings
• Guided by our mission, we provide top tier diabetes supply coverage through our medical benefits program
• A company focus on offering mental health programs and work/life balance with 90% of our employees working remote
• Joining our dedicated team affords the gratification of knowing beyond a doubt that you will impact the lives and well-being of millions