Since the company was founded in 1997, Synergistix remains committed to attracting talented people in the software development and CRM solutions field. As we continue to grow and diversify, we are proud to offer an extraordinary company culture with a variety of exciting opportunities and career paths for dedicated professionals. If you are passionate about a rewarding career in the growing global Life Sciences industry, we’d love to hear from you. To learn more about Synergistix visit, www.synergistix.com.
Why Join Us?
We are built from a culture where our focus in on the “we” rather than “I,” where honesty and integrity are as integral to our success as our innovative products. We are looking for individuals who are enthusiastic about technology and are customer service driven, team oriented, have a strong desire to learn and teach others. By joining us, you will enjoy working in a unified and collaborative work environment.
Position Summary
The SampleIQ Analyst, Jr - DTP will be responsible for analyzing daily DTP order queues in order to clear order exceptions for processing, while ensuring adherence to client specific business rules and processes. The SampleIQ Analyst Jr - DTP will assist the Supervisor, SampleIQ Ops with all pertinent DTP order information while strictly adhering to client SOP’s and the FDA’s Prescription Drug Marketing Act (PDMA).
Essential Duties & Responsibilities
Manage incoming DTP order data from external vendor and address exceptions identified by our data validation process.
Investigate DTP inquiries from client representatives and/or HCP offices.
Provide ad hoc sample trending reports requested by Supervisor SampleIQ Ops.
Perform other duties and/or special projects as assigned.
Other Qualifications
Ability to safely and successfully perform the essential job functions consistent with the ADA, FMLA and other federal, state and local standards, including meeting qualitative and quantitative productivity standards.
Compliance with all personnel policies.
Education, Experience And Technical Skills
Bachelor’s Degree and/or a minimum of three years of equivalent work experience in sample accountability, compliance or related field strongly preferred or at manager’s discretion.
Experience working and supporting a pharmaceutical sales organization strongly desired.
Extensive knowledge of Microsoft Office, primarily Microsoft Excel required.
Soft Skills
Exceptional Customer Service skills required.
Must have demonstrated excellence in written and verbal communications and relationship building.
Must be detail oriented while possessing sound decision-making and analytical skills.
Excellent interpersonal and communication skills; ability to work closely with cross-functional teams in order to achieve business and customer goals.
Ability to work independently in a highly dynamic environment and balance multiple priorities efficiently.
Perks of Being a "Synergistian":
Synergistix Offers a Comprehensive Benefits Package Including
Comprehensive health plans with generous company match for employee and dependents.
401k plan
Dental and Vision plans
Supplemental/Gap Plans
Short and Long Term Disability insurance
100% company paid life insurance plan (with buy up)
Spouse and Children life insurance plans
Up to 5 weeks of Paid Time Off (PTO)
Paid Day Off during the month of your birthday
Paid Day Off during the month of your service anniversary
Company-paid Volunteer Time
Flexible work schedules
Telecommuting (for qualifying positions)
Casual Dress 5 days a week
Synergistix Cares About Its Employees
At Synergistix, we care about our employees and their career development, while ensuring a challenging work environment. There are many things we do to show our employees they’re valued including the following perks
Annual Employee Appreciation Day
Monthly Town Hall Meetings
Birthday and Service Anniversary Celebrations
Fun events for you and your family including our Annual Company Picnic and Holiday CelebrationBagel Friday’s
Game room
Dry cleaning service
Monthly appreciation events
...and much more!
Sounds Like You? Apply Now!
Synergistix is an equal opportunity employer M/F/V/D. We appreciate your interest in our company however only qualified candidates will be considered.
About Synergistix
Since 1997, Synergistix has driven the commercial success of Life Sciences companies by enabling them to build strong customer relationships and highly effective sales teams. In addition, Life Sciences companies turn to Synergistix for our sample accountability services and sample management support. As we continue to grow and diversify, we are proud to offer an extraordinary company culture with a variety of exciting opportunities and career paths for dedicated professionals. To learn more about Synergistix visit, www.synergistix.com.
Seniority level
Entry level
Employment type
Full-time
Job function
Marketing
Industries
Software Development
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