This position is for the retail location of The UPS Store – not the warehouse or corporate.
The UPS Store is a network of individually owned and operated franchised service-centers specializing in small business solutions. Our organization consists of 10 locations in Nassau County including Syosset, Jericho, Plainview, Greenvale, Garden City, Garden City Park, Great Neck, Wantagh, Rockville Centre & Huntington Station.
We have an immediate need for experienced retail sales professionals at our Huntington Station, Plainview, Syosset and Jericho locations.
The Sales Associate delivers world-class customer service to all retail customers by receiving and processing packages for courier shipment and operating copiers, fax machines, point-of-sale devices and package management software. The Sales Associate also assists in packing items for shipping, servicing in-store mailbox customers and processing returns for our corporate retail partners. The Associate expertly assists our valued customers by providing accurate information on our array of products, services, and best-value options and exhibits confidence by knowing best practices related to the industry.
The ideal candidate has previous retail sales experience in a store setting, strong computer and internet skills, a high school diploma or GED, a friendly and genuinely helpful demeanor, and a professional appearance. He or she must be a fast learner who makes an effort to learn various aspects of the business.
Compensation depends on skills, experience with plenty of room for growth and promotion,
Responsibilities
Delivers outstanding customer service to walk-in customers and telephone inquiries
Continuously practices good listening skills with customers, UPS Store team members, and leadership
Takes ownership of the customer's shipping needs and offers viable solutions
Takes action to learn all product and service offerings, alternative solutions, and industry trends
Operates equipment, software, and devices in an expert fashion and is willing to teach others
Maintains a clean, organized, and safe working environment
Performs other duties as assigned
SHIFTS:
Morning
Afternoon
Weekends
QUALIFICATIONS;
High school diploma or GED required
Retail/customer service experience
Good communication and people skills
Strong teamwork skills
Able to cross-sell and up-sell products and services
Excellent packing skills
Strong computer skills, including Microsoft Office and POS devices
Outstanding phone skills
Strong verbal and written communication skills, including spelling and math
Prompt, reliable, and responsible
Able to lift 40+ pounds
Benefits
Excellent Growth/Promotion Opportunities
Sick Pay
401K Retirement Savings Plan with match
Dental and Vision
Paid Training
Employee Discounts
Uniforms Provided
Free Parking
Seniority level
Entry level
Employment type
Full-time
Job function
Sales and Business Development
Industries
Retail
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