DRESS CODE: Business Casual/Casual (depending on the day and if there are planned meetings/visitors etc).
WORK ENVIRONMENT: Receptionist is to remain in the lobby area at all times and work with other staff for relief coverage to determine appropriate time for lunch and breaks.
CANDIDATE RESPONSIBILITIES:
*** Make sure the switchboard is open and operating promptly at 8:00 a.m., throughout the day until 5:00 p.m. Relief coverage will be provided for a one-hour lunch, as well as morning and afternoon breaks ***
Greets visitors in a professional friendly and hospitable manner
Ensures visitors sign in, receives a visitor badge and notifies appropriate staff to escort visitors beyond the lobby area
Professionally answers incoming calls
Ensures call are redirected to the appropriate staff or transfer call to voice mail when appropriate
Receives and sorts incoming mail and faxes for pick-up
Keeps front desk manual up-to-date detailing receptionist procedures
Performs other routine clerical functions as directed
EDUCATION AND MINIMUM REQUIREMENTS:
High school diploma or GED
Minimum of one year administrative experience
Experience in Microsoft Office (Word, Excel, Outlook)
SPECIAL ABILITIES AND/OR REQUIREMENTS:
Excellent phone etiquette
Excellent verbal communication skills
Punctual
Able to work with minimum supervision
Should be customer service driven
Able to multi-task
Skills: SkillRequired / DesiredAmountof ExperienceExpertise RatingMoveAbility to speak and understand EnglishRequired High School Diploma or GEDRequired Professional office work environmentRequired1Years Experience in an administrative role, customer facingRequired1Years Experience in Microsoft Office (Word, Excel, Outlook)Required1Years Experience answering a multi-line phone system switchboardRequired6Months Must be punctual. Attendance is mandatory for this roleRequired Ability to work with minimum supervision and multi-taskRequired Excellent verbal communication skills, professional phone etiquetteRequired
Agency Interview Type:
In Person Only
Work Arrangement:
Onsite
Seniority level
Mid-Senior level
Employment type
Full-time
Job function
Administrative
Industries
IT Services and IT Consulting, Software Development, and Financial Services
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