Raiders Ambassador

Position Overview

Built upon our storied legacy, we win on and off the field by intentionally uniting our players, alumni, teammates, and guests. We strive to create meaningful relationships and deliver a world class experience in all interactions. It is our shared responsibility to ensure that the greatness of the Raiders is in its future.

The Events Department is seeking Ambassadors to represent the Raiders at events and programs in a positive and professional manner. Ambassadors will gain a wide breadth of experience in the sports industry, as well as at non-football related events by supporting the efforts of various departments including but not limited to: Alumni, Events, Community Relations, Corporate Partnerships, Premium Service, Raiders Foundation, Stadium Operations, and Youth Football. Raiders Ambassadors are responsible for providing exceptional customer service, while maintaining the core values of the Raiders organization. Raiders Ambassadors are expected to represent integrity, teamwork, and positivity.

Essential Job Functions

• Demonstrate exceptional customer service by engaging with guests through various interactive activities, programs, and events.
• Provide positive experiences at various activation locations by serving as a greeter, checking in guests, providing directions, and responding to all guest questions or concerns in a prompt and professional manner.
• Serve as an official Raiders representative by executing a consistent brand experience at every touchpoint.
• Assist with the set-up, execution, and take down of various events to maintain and enhance the Raiders’ reputation of excellence.
• Assist with equipment storage organization including, but not limited to set-up, inventory, upkeep, and maintenance.
• All other duties as assigned.
  
  

Qualifications:

• Must attend all mandatory shifts at the supervisors discretion.
• Must work a minimum of 4 shifts per month.
• Excellent communication, time management, organizational and customer service skills.
• Must be an approachable team player that is open to receiving and presenting feedback to improve job functions, skill sets and overall operations.
• Ability to work well as a team as well as independently.
• Ability to multi-task while remaining intentional, driven and detail oriented.
• Present and maintain a professional appearance and demeanor.
• Must always work with integrity.
• Knowledge of NFL and Raiders initiatives and programs is preferred.
• Must be able to travel throughout Southern Nevada.
• Ability to work extended hours and flexible schedule including nights and weekends as needed.
• Must have a valid in-state driver license and be ability to drive department vehicles.
  
  

Physical Aspects of Position (includes but are not limited to):

• Frequent walking, standing for long periods of time, sitting and stair climbing.
• Occasional bending, kneeling, pushing, pulling.
• Occasional lifting and carrying up to 50lbs.
  
  

The Las Vegas Raiders provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.