Program Manager

PBG Consulting is a women-owned small business supporting federal agencies with Strategic Consulting, Program Implementation, and IT Modernization & Digital Transformation. With a relentless commitment to quality and an innovation-first mindset, PBG serves government missions with passion, boldness, and grit.

Title: Program Manager

Location: Remote

Key Responsibilities:

Program Leadership:

• Lead and manage the execution of cloud platform projects specifically tailored to the needs of the Federal Client, ensuring alignment with the Federal Client strategic objectives and compliance with federal regulations.
• Oversee the full lifecycle of cloud initiatives, from initial planning and design through deployment, maintenance, and optimization, focusing on enhancing service delivery and outcomes for community living programs.
  
  

Stakeholder Management:

• Serve as the primary point of contact for the Federal Client, maintaining strong relationships with key stakeholders, including Federal program managers, IT staff, and other client entities.
• Communicate project status, risks, and issues to stakeholders, providing regular updates and soliciting feedback to drive continuous improvement and alignment with client's mission.
  
  

Project Planning and Execution:

• Develop comprehensive project plans that include timelines, milestones, resource allocation, and budget management tailored to the client's specific requirements.
• Coordinate cross-functional teams, including cloud architects, engineers, and security specialists, to ensure timely and successful project delivery.
  
  

Risk Management:

• Identify potential risks and develop mitigation strategies to minimize impact on project timelines and outcomes, with a particular focus on compliance and security in the health and human services context.
• Monitor and manage project risks throughout the project lifecycle, ensuring that risk management processes are adhered to and that cleint's unique needs are considered.
  
  

Performance Monitoring and Reporting:

• Track project performance against established metrics and key performance indicators (KPIs), ensuring that projects are delivered on time, within budget, and meet client's specific objectives.
• Prepare and present detailed reports on project status, performance, and outcomes to senior management at the program and the Federal Client.
  
  

Compliance and Security:

• Ensure that all cloud platform projects adhere to the Federal Client security standards, federal regulations, and best practices, including FISMA, FedRAMP, and HIPAA.
• Work closely with the security team to implement and maintain robust security controls and processes, ensuring the protection of sensitive health and community data.
  
  

Continuous Improvement:

• Foster a culture of continuous improvement by identifying opportunities for process enhancements and implementing best practices in cloud platform management within the context of community living services.
• Encourage team members to share knowledge and stay updated on the latest cloud technologies and trends relevant to client's mission.
  
  

Resource Management:

• Manage project resources effectively, including personnel, budget, and technology, to ensure optimal utilization and project success.
• Mentor and develop team members, providing guidance and support to help them achieve their professional goals and align with client's objectives.
  
  

Vendor and Contract Management:

• Oversee vendor relationships and manage contracts related to cloud services and solutions, ensuring that deliverables meet quality standards and contractual obligations.
• Negotiate contract terms and conditions to achieve favorable outcomes for the program and client.
  
  

Qualifications:

• Bachelor's degree in Computer Science, Information Technology, Business Administration, Public Health, or a related field. A Master's degree or PMP certification is preferred.
• A minimum of 7-10 years of experience in program or project management, with a focus on cloud platforms and federal government projects, preferably within health and human services.
• In-depth knowledge of cloud platforms such as AWS, Azure, or Google Cloud, including architecture, services, and best practices, with a focus on health and human services applications.
• Experience with cloud migration, implementation, and optimization in a federal environment, specifically within the Federal Client or similar agencies.
• Proven ability to manage large, complex projects with multiple stakeholders, ensuring successful delivery within scope, schedule, and budget.
• Strong understanding of project management methodologies, tools, and techniques, including Agile and Scrum.
• Excellent verbal and written communication skills, with the ability to convey technical concepts to non-technical audiences, particularly within the context of community living and health services.
• Strong interpersonal skills and the ability to build and maintain relationships with diverse stakeholders, including program managers, IT staff, and client entities.
• Strong analytical skills and the ability to identify and resolve issues, mitigate risks, and make data-driven decisions.
• Ability to think strategically and provide innovative solutions to complex problems, considering Program's specific needs and objectives.
• Understanding of federal security standards and regulations, including FISMA, FedRAMP, and HIPAA.
• Experience implementing and managing security controls and processes in a cloud environment, with a focus on protecting sensitive health and community data.
• Proven leadership skills with the ability to inspire and motivate cross-functional teams to achieve project goals.
• Experience in mentoring and developing team members, fostering a collaborative and high-performing team culture.
• Ability to obtain a Public Trust
  
  

Professional Skills:

• Sound business ethics, including the protection of proprietary and confidential information.
• Ability to work with all levels of internal staff, as well as outside clients and vendors.
• Strong stakeholder management, including advising and influencing clients regarding process improvement initiatives, and working positively.
• Skilled communicator with clients and employees.
• Excellent verbal, interpersonal and written communication skills.
• Strong analytical, problem-solving, and decision-making capabilities.
• Team player with the ability to work in a fast-paced environment.
• Demonstrated outstanding level of professionalism in providing client support, including ability to exercise good judgment, discretion, tact, and diplomacy.
  
  

#WHYPBG

We have successfully built a company culture based on our single most important asset - our employees. At PBG we are passionate about employee engagement and make it our business to provide our employees a range of challenging and rewarding opportunities that align with business strategy, promote team work and inspire innovation. A job is where you are spending most of your day, so PBG believes in making it a fun, collaborative and productive environment. We want our employees to have the opportunity to grow and be part of a company that is making a lasting contribution to our customers. 

Benefits:

• 401K Retirement Plan
• Medical Plan options with significant financial investments from PBG
• Prescription benefit plan
• Dental and Vision coverage
• Employee Assistance Program
• Short term / Long-term disability
• Supplemental group life and AD&D options
• Yearly Bonuses
• Generous Paid Time Off / Paid Holidays
• Career/Professional Development Program
• Spot Bonus Program
  
  

Diversity & Inclusion:

PBG celebrates diversity and is proud to provide Equal Employment Opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetics, disability, or protected veteran status. In addition to federal law requirements, PBG complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities.

Disclaimer:

This job description reflects management's assignment of essential job functions but is not intended to be a comprehensive list of all activities, duties and responsibilities required by the job incumbent. Nothing in the herein restricts management's right to assign or reassign duties and responsibilities to this job at any time.

This document does not create an employment contract, implied or otherwise, other than an "at will" relationship.