Food served fast does not have to be a typical fast-food experience. Chipotle has always done things differently, both in and out of our restaurants. We are changing the face of fast food, starting conversations, and directly supporting efforts to shift the future of farming and food. We hope you will join us as we continue to learn, evolve, and shape what comes next on our mission to make better food accessible to everyone.
THE OPPORTUNITY
The Digital Experiences organization at Chipotle creates exceptional digital experiences that empower people to engage with Chipotle as a lifestyle. For real.
As a Product Owner on the Customer Activation team within the Digital Experiences organization, you will work closely with Product Managers and Product Line Managers to understand the customer’s needs and convey that vision/goal to the development teams via feature details and user stories. You will ensure the team remains focused on the most valuable work through backlog and sprint-level prioritization, and act as the customer advocate within the development team as you build, launch, and iterate on new capabilities in order to deliver quality products and experiences.
WHAT YOU’LL DO
Gather and analyze feature requirements and distill the Acceptance Criteria into User Stories.
Define and prioritize the product and sprint backlog and lead refinement sessions.
Collaborate with other members of the broader team to act as a Subject Matter Expert on customer activation and is reliant on the Marketing Technology stack when defining and capturing requirements for the Scrum Team.
Communicate the product vision and goal to the Agile Delivery team and various Agile Delivery stakeholders.
Participate in estimation and work planning with the Scrum Team, and manage the product release process.
Review and accept development work for completeness against requirements and for overall customer experience pre and post-launch.
Participate in discovery sessions for new features and projects and contribute domain knowledge and technical expertise.
Set Sprint Goals for the Scrum Team, track deliverable timelines and communicate delivery dates to stakeholders.
WHAT YOU’LL BRING TO THE TABLE
Bachelor's Degree (BA/BS) from 4-year college or university preferred.
0-2 years of experience as Product Owner or similar role.
Experience with Marketing Technology products preferred.
Knowledge and experience of working in an Agile/Scrum environment with the ability to lead requirements capture, write user stories and prioritize backlog.
Scrum PO certification preferred.
Strong understanding of UX design, user flow and wireframes.
Ability to multi-task effectively and work successfully in a fast-paced environment.
Ability to work in a collaborative, dynamic team environment and able to multi-task with changing priorities in a cross-functional environment.
Ability to establish strong relationships and work effectively with team members across multiple roles in the Digital Experiences and Software Development organizations.
Excellent written and verbal communication skills coupled with exceptional listening and facilitation skills.
Your authentic, burrito (or bowl!) loving self.
WHO WE ARE
Chipotle Mexican Grill, Inc. (NYSE: CMG) is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Chipotle had over 3,400 restaurants as of December 31, 2023, in the United States, Canada, the United Kingdom, France and Germany and is the only restaurant company of its size that owns and operates all its restaurants in North America and Europe. Chipotle is ranked on the Fortune 500 and is recognized on Fortune's Most Admired Companies 2024 list and Time Magazine's Most Influential Companies. With over 115,000 employees passionate about providing a great guest experience, Chipotle is a longtime leader and innovator in the food industry. Chipotle is committed to making its food more accessible to everyone while continuing to be a brand with a demonstrated purpose as it leads the way in digital, technology and sustainable business practices. For more information or to place an order online, visit WWW.CHIPOTLE.COM.
PAY TRANSPARENCY
A reasonable estimate of the current base salary range for this position is $111,000 - $155,000. You are also eligible for annual cash bonuses and equity awards based upon performance and other factors. Actual compensation offered may vary depending on skill level, experience, and/or education. Chipotle offers a competitive total rewards package, which includes medical, dental, and vision insurance, 401k, sick leave, vacation time, and much more. Visit https://jobs.chipotle.com/benefits.
Chipotle Mexican Grill is an equal opportunity employer that values diversity at all levels. As a people-first company rooted in values, our purpose extends beyond serving nutritious food using real ingredients. It means hiring world-class individuals and fostering a culture that champions diversity, ensures equity, and celebrates inclusion. All qualified applicants, regardless of personal characteristics, are encouraged to apply.
Qualified applicants with disabilities may be entitled to reasonable accommodation under the terms of the Americans with Disabilities Act and/or certain state or local laws. Please contact ADAaccommodations@chipotle.com if you need assistance or an accommodation due to a disability.