nCINO PLATFORM OWNER - HEADQUARTERS *Voted Best Places to Work 2024*

If you are searching for an employer that provides you with unlimited career growth and development opportunities, look no further! Voted as one of the best places to work in the state of Indiana for 2024, STAR Financial Bank strives to be the employer of choice and truly defines OneTeam.

STAR Financial Bank is an Indiana-based community bank known for its culture of delivering quality service, personalized banking solutions, and innovative use of technology for more than 80 years. We are proud to be a community bank in every aspect of the word. Beyond monetary giving and employee volunteerism, STAR is dedicated to partnering with the people and organizations that improve our communities. At every one of our locations, employees demonstrate their commitment to STAR and our customers by honoring our core values of Honesty & Integrity, Accountability, Respect for All, Do What’s Right, Commitment to Lifelong Learning, Community Leadership, Being Progressive, Celebrating Success and Remaining Independent.

STAR Financial Bank proudly celebrates diversity and remains conscious of the realization that diversity is not solely represented by physical characteristics. STAR is an equal opportunity employer (EEO) with a commitment to inclusivity for all employees and applicants without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, pregnancy, age, disability, genetic information, marital status, or status as a covered veteran in accordance with applicable federal, state, and local laws. STAR complies with applicable STAR and local laws governing non-discrimination in employment in every location in which we have facilities.

The nCino Platform Owner position is included in a workplace model that allows for a combination of in-office and remote work.

As a nCio Platform Owner, essential responsibilities include: 

• Drive the execution and delivery of features by collaborating with many cross functional teams, architects, product owners, and developers.
• Lead the administration, configuration and development of the Salesforce and nCino platform.
• Collaborates closely with nCino Product Owner and other stakeholders to create a strategic roadmap that accelerates and advances the bank’s nCino platform and related systems, by defining architecture, methodologies, frameworks, and tools.
• Design, document, build, test, and deploy enhancements to nCino custom objects, page layouts, workflows, alerts, business reports, dashboards, and processes to continuously improve data quality, process integrity and productivity.
• Develops and documents best-practice support frameworks centered on and interfacing with nCino management to include release management.
• In partnership with IT, ensures that all needed data integrations to or from the bank’s Salesforce and nCino systems, including the bank’s Informatica environment, meet business objectives, and are properly documented, engineered, developed, and supported.
• Develops and ensures adherence to change management and vendor management processes and policies, especially including the Software Development Lifecycle (SDLC) policy and Information Security policies and procedures.
• Works closely with nCino Product Owner to identify business unit requirements, creating project and process specifications, coordinating with project teams, and ensuring adherence to schedules and budgets and alignment with Information Technology strategy.
• Maintains up-to date- knowledge of emerging technology trends and identifies opportunities where technology might be deployed to deliver business improvements.
• Identifies opportunities for improvement or enhancement and negotiates agreements and commitments between business partners and nCino Product Owner.
• Works on multiple projects evaluating and identifying project complexity, constraints, and dependencies.
• Support end users on system issues.
• Clearly communicates product vision, technical requirements and roadmap to stakeholders across all departments.
• Ability to use independent judgment, investigation, concept development, and collaboration with other departments.
• Serve as an adept advisor to leadership.
• Coaching and mentoring internal contacts through technical and nontechnical challenges.

Skills Needed

• Proven record of accomplishment of successfully launching and managing technology platforms.
• Solid understanding of software development lifecycles (e.g., Agile) and development methodologies.
• Excellent analytical and problem-solving skills.
• Effective communication, collaboration, and interpersonal skills.
• Proven advocate for best practices in software design and development.

In addition to traditional compensation and benefits packages, our leaders continue to collaborate to launch innovative employee benefits and perks including, Affordable Medical/ Vision/ Dental Coverage • Flexible Dependent Care Account • Health Savings Account (with employer contributions) • Prescription Drug Plan • Employee Wellness Initiatives (physical/mental/financial) • Health Management Reimbursement Program • Short Term/Long Term Disability • Life Insurance • Tuition Reimbursement • Competitive Pay and Bonus Program • 401k (with employer match) • Generous Paid Time off including 10 1/2 holidays. 

** Eligibility of benefits are determined by employment status classification and may be discussed during the interview process.

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