Mortgage Closing Manager
Mortgage Closing Manager
Triad Financial Services, Inc.
Jacksonville, FL
See who Triad Financial Services, Inc. has hired for this role
Triad Financial Services is a leading provider of financial services and solutions, serving clients worldwide. We are seeking a highly motivated and skilled Mortgage Closing Manager to join our growing team. This position will require you to report to our office located in Jacksonville, FL on a fulltime basis.
Essential Functions
Minimum Qualifications:
We offer an array of comprehensive benefits starting from day one, including:
Essential Functions
- Excellent verbal and written communication skills, including ability to effectively communicate with internal and external customers
- Excellent computer proficiency (MS Office – Word, Excel and Outlook)
- Must be able to work under pressure and meet deadlines, while maintaining a positive attitude and providing exemplary customer service
- Ability to work independently and to carry out assignments to completion within parameters of instructions given, prescribed routines, and standard accepted practices
- Must know, understand, and be able to train all teams in closing Typing Team, Doc Signed Team, and Funding Team & be able to explain requirements.
- Manage teams to deliver and Close all manners of Mortgage loans in a compliant manner, including One time close Construction loans
- Handle reporting and updates to reporting for upper management when VP not available.
- Resolve issues with each file and effectively problem solve.
- Check for unusual disbursement requirements, review, and work with accounting on any discrepancies.
- Ensure any changes or corrections that are not resolved by Underwriting are taken to reporting VP.
- Provide motivation, leadership and guidance for Closers/Funders
- Meet regularly with all teams, discuss changes, updates
- Maintain relationships with dealers, lenders and other Triad departments.
- Ensure files are followed up on and kept current, i.e. expiration dates, etc. and hold Team Leads accountable
- Balance Funding/Accounting figures at the end of the month with accounting team.
- Yearly reviews of department employees. Initiate compensation increases if applicable, due to performance.
- Ensure all training material is updated regularly.
- Ensure all files comply with ATR/QM/HPML/HOEPA rules and requirements.
- Balance investor wires received and make sure they are received timely.
- Communicates and interacts with performance teams, Quality Review teams, and other managers to ensure staffing needs match the capacity plan.
- Setting and managing production and work quality expectations for all team members
- Hiring and onboarding (or training) of Closing/Funding staff
Minimum Qualifications:
- 2 plus years working knowledge of Encompass
- 3-5 years of Real estate related closings experience: Purchase and sale, Construction Loans
- 3 plus years of Title Insurance and Escrow experience
- Maintain relationships and provide superior customer service.
- Must be able to Multi-task
- Must have strong work ethic
- Strong problem-solving skills
- Accuracy and attention to detail
- Strong verbal and written communication skills
- Ability to work independently as well as in a team setting
- 3 to 5 years working knowledge of TRID requirements and necessary compliant timelines closing Real Estate Mortgage Loans, including Construction loans, and all other compliant lending requirements
- Knowledge of Manufactured Housing
We offer an array of comprehensive benefits starting from day one, including:
- Health Benefits: Health, dental, and vision coverage
- Financial Security: 401K match program
- Professional Growth: Tuition reimbursement program
- Candidate will be subject to a federal background check.
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Seniority level
Mid-Senior level -
Employment type
Full-time -
Job function
Finance and Sales -
Industries
Financial Services
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