Medical Assistant Receptionist

Job Description

Medical Assistant ReceptionistFull Job Description

The Facebar is looking for a dynamic, positive, energetic, hard-working individual to join our busy non-invasive medical spa practice for the position of Medical Assistant Receptionist. We offer health and dental insurance, a company-matched 401(k) plan, paid holidays, product discounts, and quarterly employee appreciation day!

Professional Objective:

The ideal candidate understands customer service and is empathetic with client needs and concerns, and must work with a sense of urgency by providing timely information, services, and assistance..

Position Activities and Responsibilities:

• Greets/checks in all clients and completes all sales transactions
• Assists with insurance eligibility and copay/coinsurance collection with our medical Botox patients
• Providing patient support (eg. assisting with BotoxOne and reimbursement) with our medical Botox patients
• Coordinating patient care (arranging paperwork and assisting with medical prior authorizations) with our medical Botox patients
• Displays knowledge of spa treatments and products
• Assists with merchandising and maintaining inventory
• Accurately completes all sale transactions
• Facilitates effective workflow for service provider team
• Attends and participates in all general and team meetings
• Participates in all necessary aspects of marketing/special event planning and execution
• Mentors/trains new team members to help them grow
• Professional communication and phone management skills
• Performs opening (must report to work on time) and closing duties timely and accurately
• Treat all team members and clients professionally
  
  

Desired Qualifications

• High school diploma or equivalent
• Certified medical assistant
• Medical insurance experience desired
• Previous prior authorization experience desired
• EMR experience desired
• Good organizational skills and follow-through
• Able to multi-task and work in a fast-paced environment
• Able to complete assigned tasks efficiently and independently