Worldwide Logistics Ltd is looking for an experienced logistics coordinator with a domestic background. As a Logistics Coordinator you will work with internal sales/pricing staff and our curated list of vendors and offices across the globe. You will play a crucial role in facilitating the transportation of goods for our customers. You will be responsible for quoting transportation options, coordinating shipments and building relationships with both customers. This position requires a keen attention to detail, strong communication skills, and the ability to thrive in a fast-paced environment.
Key Responsibilities
Customer Communication and Relationship Management: Build strong relationships with customers to foster long-term partnerships and enhance customer satisfaction. Communicate effectively with customers to understand their requirements, address inquiries, and resolve any issues that may arise. Serve as the primary point of contact for logistics-related inquiries from internal teams, suppliers, and customers. Coordinate with various departments, including Carrier Sales, salesperson, and warehouse teams, to ensure smooth logistics operations.
Quoting and Coordinating Shipments: Assess customers' transportation needs and provide quotes for various modes of transportation. Work closely with the Carrier sales team to ensure timely dispatch of new orders. Monitor logistics expenses and identify opportunities for cost savings.
Shipment Tracking and Customer Updates: Work closely with the Support team to track shipments throughout the transportation process and provide regular updates to customers regarding the status of their orders.
Market Understanding: Continuously learn and understand market dynamics, including pricing trends.
Requirements:
Freight brokerage experience (1 year required)
Strong attention to detail and accuracy
Excellent Communication Skills
Effective Time Management
Independent Work Ethic
Problem-Solving Skills
Motivation and Adaptability
Must live in Chicago or the surrounding areas
Preferred skills:
College degree
Experience with DAT (1 year)
Track and trace of steamship lines (1 year)
What you’ll get in return:
Competitive base salary
Medical, dental and vision insurance for employees
401K Program to help you invest into your future
Flexible vacation time to promote a healthy work-life balance