LIHTC Leasing Specialist
LIHTC Leasing Specialist
Residential ONE
Woodbridge, VA
See who Residential ONE has hired for this role
Job Description
JOB TITLE – Leasing Specialist
SCOPE & PURPOSE
Under the daily direction of the Assistant Property Manager (if applicable) or Property Manager, the Leasing Specialist is responsible for the leasing, marketing, and maintaining positive resident relations of multi-family residential apartments. (S)he may be asked to perform other duties as assigned, as per their manager and/or Regional Director.
Duties & Responsibilities
Duties & responsibilities may include, but not limited to:
Leasing
Minimum 3 years’ apartment management experience
LIHTC experience - Previous tax credit experience and deep knowledge of tax credit program
High energy, assertive and creative individual that has the knowledge, experience, and commitment to get the job done
Professional attitude and appearance
Above average overall computer skills a must
Excellent written and verbal communication skills
Ability to lead team successfully and efficiently
Commitment to customer service focus
Strong organizational and follow through skills
Equal Opportunity/Affirmative Action Statement
It is the policy of Residential One that no person within the jurisdiction thereof shall, on the basis of race, religion, color, sex, age, disability, sexual orientation, gender identity or expression, veteran status, or national origin, be excluded from participation in, be denied the benefits of, or be subjected to discrimination or harassment (including all forms of sexual harassment and sexual violence).
Company Description
ResidentialONE is a premiere property management company in the mid-Atlantic region.
We are committed to creating the best apartment living experience for our residents through award winning management.
We are also dedicated to providing our clients with customized, creative, and thoughtful management and real estate services.
We believe that success is created through a powerful combination of expertise, experience, and a commitment to offering the highest level of service to our residents, clients, and fellow team members.
ResidentialONE is a premiere property management company in the mid-Atlantic region. We are committed to creating the best apartment living experience for our residents through award winning management. We are also dedicated to providing our clients with customized, creative, and thoughtful management and real estate services. We believe that success is created through a powerful combination of expertise, experience, and a commitment to offering the highest level of service to our residents, clients, and fellow team members.
JOB TITLE – Leasing Specialist
SCOPE & PURPOSE
Under the daily direction of the Assistant Property Manager (if applicable) or Property Manager, the Leasing Specialist is responsible for the leasing, marketing, and maintaining positive resident relations of multi-family residential apartments. (S)he may be asked to perform other duties as assigned, as per their manager and/or Regional Director.
Duties & Responsibilities
Duties & responsibilities may include, but not limited to:
Leasing
- Greet prospects and qualify by covering all criteria (ask questions; utilize completed guest cards, etc.).
- Immediately record all telephone and in-person visits on appropriate reports.
- Files own guest cards and maintain according to established procedures.
- Inspect models and available “market ready” and communicate related service needs.
- Demonstrate community and apartment/model and apply product knowledge to client’s needs by communicating the features and benefits; close the sale.
- Have prospect complete application and secure deposit in accordance with the company procedures and Fair Housing requirements.
- Update availability report, process applications for approvals. (i.e., credit check, rental history, etc.
- Ensure apartment is ready for resident to move-in on agreed date.
- Immediately follow-up on prospects that did not close and attempt to close sale again.
- Secure new resident’s signature(s) on appropriate paperwork prior to move-in. Orient new residents to community.
- Assist in monitoring renewals. Distribute and follow-up on renewal notices.
- Monitor advertising effectiveness. Gather information about market competition in the area and file.
- Represent the company in a professional manner at all the times.
- All other duties that are assigned.
- Accept rental payments and give immediately to the appropriate party.
- Provide receipt of funds received from resident.
- Post funds to resident’s account, or immediately give to appropriate person.
- Maintain current resident files.
- Maintain and record daily inspections for the community.
- Distribute all company or community-issued notices.
- Maintain accurate monthly commission records on leases and renewals.
- Assist management team with other various tasks as required.
- Consistently implement policies of the community.
- Receive all telephone calls and in-person visits. Listen to resident requests, concerns, and comments.
- Quickly complete maintenance Service Request and inform the maintenance team. Answer questions for residents about community, repairs, rent, rules, etc. Follow up on a timely basis if unable to respond to residents on all matters.
- Ensure all maintenance repairs are handled satisfactorily by contacting residents with completed Service Request.
- Maintain open communication with supervisor(s), as well as residential staff.
- Contribute to cleanliness and curb appeal of the community on continuing basis.
- Assist in planning resident functions. Attend functions and participate as host for any functions as directed.
- Participate in outreach marketing activities on a regular basis to obtain prospective residents.
- Advise residents of referral concessions (if permitted).
- Assist in placing, removing/updating banners, balloons, bandit signs, flags, etc.
- Distribute newsletters, pamphlets, flyers, etc.
- Conduct market surveys and shop competitive communities.
- Learn and ensure compliance with all company, local, state, and federal safety rules.
- Ensures that unsafe conditions are corrected in a timely manner.
- Attend all classes or company functions as required.
- All other duties as assigned.
Minimum 3 years’ apartment management experience
LIHTC experience - Previous tax credit experience and deep knowledge of tax credit program
High energy, assertive and creative individual that has the knowledge, experience, and commitment to get the job done
Professional attitude and appearance
Above average overall computer skills a must
Excellent written and verbal communication skills
Ability to lead team successfully and efficiently
Commitment to customer service focus
Strong organizational and follow through skills
Equal Opportunity/Affirmative Action Statement
It is the policy of Residential One that no person within the jurisdiction thereof shall, on the basis of race, religion, color, sex, age, disability, sexual orientation, gender identity or expression, veteran status, or national origin, be excluded from participation in, be denied the benefits of, or be subjected to discrimination or harassment (including all forms of sexual harassment and sexual violence).
Company Description
ResidentialONE is a premiere property management company in the mid-Atlantic region.
We are committed to creating the best apartment living experience for our residents through award winning management.
We are also dedicated to providing our clients with customized, creative, and thoughtful management and real estate services.
We believe that success is created through a powerful combination of expertise, experience, and a commitment to offering the highest level of service to our residents, clients, and fellow team members.
ResidentialONE is a premiere property management company in the mid-Atlantic region. We are committed to creating the best apartment living experience for our residents through award winning management. We are also dedicated to providing our clients with customized, creative, and thoughtful management and real estate services. We believe that success is created through a powerful combination of expertise, experience, and a commitment to offering the highest level of service to our residents, clients, and fellow team members.
-
Seniority level
Mid-Senior level -
Employment type
Full-time -
Job function
Sales and Management -
Industries
Real Estate
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