Learning and Development Manager

Job Responsibilities:

• Implements HR training, development, and quality assurance strategies.
• Communicating and maintaining Corporate Training programs, hotel’s specific training framework and calendars.
• Monitors that the hotel is following federal, state, and local programs and certification requirements.
• Facilitates adherence of all employees to established Forbes, LQA, and other standard quality training programs the hotel participates in.
• Designing, delivering and/or arranging training programs to address specific training needs (compliance, essentials, corrective, developmental)
• Creates an overall hotel L&D strategic plan with a Learning needs analysis to support department heads in creating their department strategic plans.
• Development of annual L&D plan and calendar.
• Coordinates outside training requirements.
• Reviews feedback websites, guest satisfaction results and other data to identify areas of improvement. Incorporates guest satisfaction as a component of departmental meetings with a focus on continuous improvement.
• Assists with other functions as needed.

Specific Job Knowledge, Skills and Abilities:

• 1 - 2+ years’ experience in a training or operational manager capacity, preferably within the hospitality field.
• Bachelor's Degree in hospitality, human resources or related field is preferred.
• Experience in luxury hotel operations or human resources is preferred.
• Ability to read, listen and communicate effectively in English, both verbally and in writing.
• Spanish or other language skills would be a plus

The perks of working at the Dupont Circle Hotel

• Free meals on duty as well as breakfast to get you started and all-day tea and coffee for the caffeine lovers
• Great health plan and benefits
• Plan for your future with our 401k plan
• Great location with easy access to the Metro and commuter benefits
• Discounted hotel rooms in the UK, Ireland and USA for you, your family and friends
• 50% off food when dining with the Doyle Collection
• In-house training team dedicated to your personal development
• Reward and recognition programmes (earn bonuses, restaurant meals, overnight stays and extra days off!)
• Staff summer parties, Christmas parties and regular team get togethers
• Plus more …

The Dupont Circle, Washington

The Dupont Circle Hotel in Washington DC is a luxury property located right on Dupont Circle in the nation's capital. Newly renovated the hotel has 327 chicly styled and luxuriously appointed guest rooms, with 12 bespoke penthouse suites located on the 9th floor of the hotel. Home to Pembroke Restaurant and Doyle Bar, the property also boasts almost 10,000 square feet of meeting and event space.

Equal Employment Opportunity

The Dupont Circle Hotel does not discriminate against employees or applicants for employment based upon race, color, religion, sex, national origin, age, disability, personal appearance, sexual orientation, gender identity or expression, marital status, family responsibilities, genetic information, matriculation, or political affiliation. We will make any reasonable effort to ensure that all applicants and employees receive equal opportunity in personnel matters, including recruiting, selection, training, placement, promotion, wages and benefits, transfers, terminations, and working conditions.