IT Project Manager

Job Title: IT Project Manager

Business Unit: Old Republic General Insurance Group

Department: Information Technology

Location: Remote

Job Type: Full-time

About Old Republic:

Old Republic International Corporation traces its beginnings back to 1923. Old Republic is one of America’s 50 largest shareholder-owned insurance businesses and currently ranks among the Fortune 500 list of the Nation’s biggest companies. Old Republic is primarily a commercial lines underwriter serving the insurance needs of a large number of organizations, including many of America’s leading industrial and financial services institutions.

Role Summary:

The project manager provides oversight and coordination for planning and execution of low- and medium-complexity software implementations and migrations for our company. In this role, you will work closely with our vendors and other team members to ensure successful and timely completion of our projects. You will partner with internal and external teams and other resources and utilize industry-standard tools and best practices. A key accountability for the position will be to ensure high-priority issues are escalated appropriately and communication timely. The successful candidate for the position will also take on additional projects across our enterprise as needed. You will play a critical role in the way we deliver our projects that meet or exceed deliverables.

Your Responsibilities:

• Drive accountability of actions across the core and extended teams.
• Coordinate internal and client project related activities.
• Establish a meeting cadence, communication plan and working norms across the teams.
• Report and escalate issues to management as needed to ensure project success.
• Manage relationships with clients, internal teams and all stakeholders.
• Coordinate internal and customer facing meetings, facilitate and manage weekly status meetings.
• Coordinate efforts between internal teams and the customer to ensure project tasks are completed on-time, with-in budget and within scope.
• Synthesize stakeholder inputs, develop and manage project plans, shape agendas for senior leadership discussions, and hold team accountable to their commitments.
• Identify, document and track project risks, actions and issues.
• Consistently review the project dependencies and risks to ensure these are being effectively managed across the relevant stakeholder groups.
• Create, maintain and distribute project documentation.
• Define business cases using input from the stakeholders. Identify gains and obtain agreement on objectives, scope, timing and resources.
• Plan activities/ tasks that will deliver the desired results and oversee day-to-day work and monitoring of progress toward goals.
• Work with all teams to ensure a successful handoff between the project and the implementation and support teams.
• Lead client facing status meetings to communicate objectives, plans, statuses and results clearly, focusing on key points.
• Perform project close out steps to include identifying lessons learned, / best practices, to inform the success of future project. Identify and apply continuous improvements methodologies throughout the project management lifecycle.
• Ability to interact effectively and professionally with all levels of management, employees and customers by email, phone and in person. Provide mentoring to less experienced staff as needed.
• Act as a champion for your projects, adapt and address unique challenges in collaborative and creative ways.
• Manage a portfolio of multiple projects with function-wide and/or companywide impact. Examples of this might include highly technical, substantial budget, high visibility, long tail, multi-stakeholder crossing functional groups.
• In addition to project management, may also perform some of the work defined within the project roles and responsibilities.

Your Qualifications:

• Bachelor’s degree or equivalent related work experience.
• 7 or more years of proven work experience as a project manager in the field of software development and/or information technology (insurance industry experience is a major plus).
• CAPM or PMP certification is a plus.
• Ability to prioritize and handle multiple projects in parallel.
• Experience with a project management tools (LAN Desk, Jira, ServiceNow).
• Previous experience as a Business Analyst is strongly preferred.
• Display advanced communication (verbal and written), attention to detail, organizational, analytical, critical thinking, and team building skills.
• Demonstrate advanced interpersonal, customer service, presentation, influencing and relationship management skills.
• Advance business operations knowledge to include the understanding of the insurance market is strongly preferred.
• Ability to work independently and/or as part of a team to meet established deadlines.
• Ability to apply judgement to balance process compliance with achievement of business objectives.
• Background in Software Development Life Cycle (SDLC) and/or web technology
• Knowledge of the insurance business process is strongly preferred.
• Proficient in Microsoft Office Suite, Outlook.

Old Republic International “ORI” is an Equal Opportunity Employer. ORI provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.