Ampcus Inc

IT Operator (Desktop Support)

Ampcus Inc Vienna, VA
Ampcus Inc

IT Operator (Desktop Support)

Ampcus Inc Vienna, VA
3 weeks ago
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Description

" Interpersonal skills advanced

" Quality customer service skills

" Professional presence and maturity

" Patience

" Ability to work with other team members (Team first attitude)

" Adaptability to a fast-paced environment

Technical Knowledge/Skills

" Troubleshooting Skills -

" Oral/Written Communication Skills

" Ticketing System experience (ServiceNow)

" Windows 10/11 Experience

Experience With

" Microsoft Active Directory

" Experience with desktop imaging technologies (MDT, LTI, ZTI)

" Microsoft Office/365, Microsoft Outlook, Teams

" Client, Canon, and Toshiba printer support

Nice to haves: A+ Certification, Windows 10 Certification, Citrix knowledge, awareness of the security of financial institutions, SCCM entry-level knowledge

  • Seniority level

    Entry level

  • Employment type

    Full-time

  • Job function

    Information Technology

  • Industries

    IT Services and IT Consulting

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