Hybrid position (three days in the office and two working from home) subject to change.
Full consideration will be given to applicants who apply by July 1, 2024
Job Description
The University of Tennessee College of Social Work has an opening for a highly skilled and experienced Internal Communications Manager to join our team. The Internal Communications Manager plays a crucial role in developing and implementing effective communication strategies to engage and inform our internal stakeholders including faculty, staff, and students, as well as University partners and leadership. This individual will be responsible for creating and delivering clear, consistent, and compelling messages that align with the College’s mission, vision, and values.
This position will also spend a portion of their time collaborating with SWORPS (the Social Work Office of Research and Public Service), which is the community outreach arm of the College of Social Work.
The position is based in Knoxville, TN. This is a full-time position with benefits and day-shift hours. Some evening and weekend work may be required on occasion.
The following job functions include, but are not limited to:
Key Responsibilities
Develop and execute internal communication plans that support the College’s strategic goals and initiatives.
Create engaging content for internal communication channels, including newsletters, intranet, emails, and other TBD platforms.
Collaborate with various departments, including SWORPS, to gather information and content for internal and, potentially, external communications.
Coordinate with various departments to ensure consistent messaging and timely dissemination of information. Manage internal communication campaigns and initiatives to promote employee engagement.
Monitor and analyze the effectiveness of internal communication efforts and make recommendations for improvement.
Collaborate with senior leadership to communicate key messages and updates to employees.
Provide guidance and support to internal stakeholders on communication best practices.
Provide assistance as necessary to other members of the Communications Team including, but not limited to:
Providing content for external monthly newsletters
Providing proofreading services
Providing content for social media
Assisting with photography and photo shoots
Ensure content messaging and branding across all internal communications materials is consistent with the University’s guidelines.
Help foster a culture of open communication and collaboration within our organization.
These job duties are not comprehensive, and responsibilities may be added or deleted at any time without notice as necessary and as determined by management.
Education
Minimum Requirements:
Bachelor’s degree in Communications, Public Relations, Marketing, Advertising, or related field.
Experience
Minimum of 3-5 years of experience in internal communications, preferably in a higher education setting.
Work Schedule
Monday – Friday day shift, with occasional evenings and weekends.
Required Knowledge, Skills, And Abilities
This position requires an understanding of fundamental concepts of communications and marketing, and proven experience in internal communications, preferably in a college or university setting.
Written and Verbal Communication: Must have profound written and verbal skills, impeccable attention to detail, and the ability to effectively convey messages to target audiences and stakeholders. Must be an expert in spelling and grammar.
Creativity: Must be able to think creatively and produce innovative ideas and solutions to captivate audiences.
Project Management: Must have the ability to plan, organize, and manage communications and marketing projects and ensure they are delivered on time and within budget.
Relationship Building: Must build and maintain positive relationships with internal and external stakeholders and partners. Must be able to work collaboratively with diverse stakeholders.
Knowledge, Skills, and Abilities: Knowledge of best practices in internal communications and employee engagement. Adaptable, flexible, problem-solver, collaborative, detail-oriented, strong time management and organization skills, lifelong learner. Must possess a passion for fostering a culture of communication and collaboration within a dynamic university environment.
Tools: Must be an expert in the Microsoft suite of products including Word, Excel, PowerPoint, and Outlook, as well as other communications tools.
Preferred Knowledge, Skills, and Abilities: Proficient in ISSUU, Canva, WordPress, and Emma, or other email marketing platforms. Proficient in project management software such as Asana. Proficient with communication tools including Slack and Teams.
WORK SCHEDULE: Monday-Friday. Occasional evenings, weekends, or holidays. Some travel may be required.
Application Process: The Knoxville campus of the University of Tennessee is seeking candidates who have the ability to contribute in meaningful ways to the diversity and intercultural goals of the University. Screening of applicants will begin immediately and will continue until the position is filled.
Interested individuals should provide a 1) cover letter addressing professional experience relevant to each required minimum qualification, 2) a resume, and 3) complete contact information for 3 professional references.
Job
Other Professional
Primary Location
US-Tennessee-knoxville
Organization
Social Work
Schedule
Full-time
Campus/Institute
Knoxville
Job Posting
Jun 14, 2024, 7:07:41 AM
Seniority level
Mid-Senior level
Employment type
Full-time
Job function
Marketing, Public Relations, and Writing/Editing
Industries
Higher Education
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