We are offering a contract to hire employment opportunity for a Enterprise Analyst/Engineer in San Antonio, Texas. This role resides within the infrastructure - Support function of our organization. The successful candidate will be a key player in aligning business integration and executing technical requirements for various projects. You will be providing expertise across a broad spectrum of technologies and acting as an escalation point for technical issues.
Responsibilities
Align with business units, project teams, and internal/external stakeholders to determine the best manner to implement technical requirements and solutions.
Provide expertise in various technologies including servers, storage, backup systems, networking, and security at a Tier 3 level.
Serve as an escalation point for technical issues related to new initiatives and the operational infrastructure already in place.
Deliver Tier 3 support to meet the networking, server, database, and applications needs of the Enterprise.
Provide subject matter expertise or escalation opportunities to the Infrastructure Design Tier III Team.
Lead and review work efforts and craftsmanship.
Analyze each situation before determining the appropriate response, diagnosing why a condition exists to fully remediate the root issue.
Coordinate outsourced projects and resources and disaster recovery and business continuity activities.
Work closely as part of a team comprised of infrastructure staff to improve established processes, meeting or exceeding agreed-upon service levels.
Ensure continuous operation and availability of systems through administration of systems.
This role offers an exciting opportunity to contribute to a dynamic and innovative team and to develop a broad set of skills in a fast-paced environment.
Requirements
Proficient in Border Gateway Protocol (BGP)
Familiar with Checkpoint technology
Experience with Cisco ASA firewall
Ability to work with Cisco Routers
Knowledge of Cisco Technologies
Capability to handle Computer Hardware
Experience in Configuration Management
Ability to Design network infrastructure
Understanding of Eigrp routing protocol
Familiar with Firewall Technologies
Experience in an Enterprise Environment
Cisco CCNP or CCNA certification is beneficial
Knowledge of SD-WAN technology
Familiarity with Project Methodology
Infrastructure Support experience is advantageous
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