Group Program Manager - Strategic Transformation

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T-Mobile is synonymous with innovation–and you could be part of the team that disrupted an entire industry! We reinvented customer service, brought real 5G to the nation, and now we’re shaping the future of technology in wireless and beyond. Our work is as exciting as it is rewarding, so consider the career opportunity below as your invitation to grow with us, make big things happen with us, above all, #BEYOU with us. Together, we won’t stop!

Job Overview:The Transition Services Office (TSO) Program Manager will oversee the planning and execution of major company initiatives to deliver long-term value to T-Mobile, including integration, separation, and divestiture programs. This role requires a detail-oriented leader with expertise in wireless telecommunications and a proven track record in managing complex programs at the enterprise level. The TSO Program Manager will enhance our competitive position by working closely with functional and cross-functional teams across the enterprise to monitor, support, and ensure the successful delivery of integration and/or separation initiatives in line with T-Mobile’s strategic goals.

Key Responsibilities:

Integration and Separation Planning and Execution:

• Collaborate with stakeholders to define and implement processes and tools to enable operational due diligence activities, including any necessary data rooms, parlor rooms, and/or clean rooms.
• Define, implement, and lead enterprise-wide activities to facilitate assessment, creation, and timelines for integration and/or separation initiatives
• Define, implement, and lead close transition activities, including hour by hour plans, command centers, etc.
  
  
  

Program Management & Governance:

• Design, communicate, and implement governance activities and deliverables to monitor progress, control integration and/or separation processes, and report on status
• Collaborate with stakeholders on the creation of detailed integration and/or separation project plans, including identification of timelines, dependencies, and risks
• Monitor program progress and adjust plans as necessary to ensure successful completion
• Prepare and present program status reports to senior leadership and other stakeholders
• Identify, assess, and manage risks and issues associated with integration and separation initiatives, collaborating with stakeholders to develop and implement risk mitigation strategies and contingency plans
• Ensure timely resolution of initiative issues to minimize impact on program timelines and objectives
• Develop and implement change management plans to ensure smooth transitions and stakeholder buy-ins.
  
  
  

Stakeholder Coordination:

• Serve as the primary liaison between the TSO and internal/external stakeholders for integration and/or separation initiatives, ensuring clear communication and coordination among stakeholders.
• Facilitate effective communication and collaboration among functional teams, cross-functional teams, and external stakeholders
• Facilitate effective decision-making and conflict resolution
• Prepare and present project status reports to senior leadership and other stakeholders
  
  
  

Team Leadership and Development

• Lead and motivate the functional and cross-functional teams, providing guidance, support, and assist with clearing blockers to their progress
• Foster a culture of continuous improvement, innovation, and accountability across the program
  
  
  

Transition Management:

• Manage the stand-up and execution of Transition Service Agreements (TSAs) and implement governance processes to ensure compliance with the terms and conditions
• Create, deliver, and ensure collection against invoices for provided Transition Services
• Receive and validate invoices for Transition Services received
• Collaborate with stakeholders to define and track initiatives which enable timely and successful TSA exits
  
  
  

Basic Qualifications:

• Bachelor's degree and a minimum of five years related work experience.
• Bachelor's degree and five years related work experience
• Two years of account management experience
• Two years of experience working on merger integration and/or divestiture activities
• Two years of experience in establishing and executing transition plans and objectives
• Five years analytical or operational business experience
• Strong understanding of wireless telecommunications technologies and operations.
  
  
  

Preferred Qualifications:

• Demonstrated ability to collaborate with department leaders.
• Proven ability to coach and mentor others
• Strong verbal and written communication skills
• Strong influence and negotiation abilities
• Strong strategic planning skills in a complex environment
• Strong leadership skills
  
  
  

Education:

• Bachelor's Degree in computer Science, Business Administration, Project Management or combination of equivalent experience and education (Required)
• At least 18 years of age
• Legally authorized to work in the United States
  
  
  

Travel:

Travel Required (Yes/No):No

DOT Regulated:

DOT Regulated Position (Yes/No):No

Safety Sensitive Position (Yes/No):No

Washington Pay Range : $143,300.00 - $193,900.00

The pay range above is the general base pay range for a successful candidate in the state listed. The successful candidate’s actual pay will be based on various factors, such as work location, qualifications, and experience, so the actual starting pay may be above or below this range. At T-Mobile, employees in regular, non-temporary roles are eligible for an annual bonus or periodic sales incentive or bonus, based on their role. Most Corporate employees are eligible for a year-end bonus based on company and/or individual performance and which is set at a percentage of the employee’s eligible earnings in the prior year. Certain positions in Customer Care are eligible for monthly bonuses based on individual and/or team performance, while Retail and Business Sales roles are eligible for monthly or quarterly sales incentives. And since we are ALL owners, EVERY employee at T-Mobile is eligible for an Annual Stock Grant.

At T-Mobile, our benefits exemplify the spirit of One Team, Together! A big part of how we care for one another is working to ensure our benefits evolve to meet the needs of our team members. Full and part-time employees have access to the same benefits when eligible. We cover all of the bases, offering medical, dental and vision insurance, a flexible spending account, 401(k), employee stock grants, employee stock purchase plan, paid time off and up to paid 12 holidays - which total about 4 weeks for new full-time employees and about 2.5 weeks for new part-time employees annually - paid parental and family leave, family building benefits, back-up care, enhanced family support, childcare subsidy, tuition assistance, college coaching, short and long term disability, voluntary AD&D coverage, voluntary accident coverage, voluntary life insurance, voluntary disability insurance, and voluntary long-term care insurance.

We don't stop there- eligible employees can receive mobile service & home internet discounts, pet insurance, and access to commuter and transit programs! To learn about T-Mobile’s amazing benefits, check out www.t-mobilebenefits.com. 

Never stop growing!

T-Mobile doesn’t have a corporate ladder–it’s more like a jungle gym of possibilities! We love helping our employees grow in their careers, because it’s that shared drive to aim high that drives our business and our culture forward.

T-Mobile USA, Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age, race, ethnicity, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, religious affiliation, marital status, citizenship status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law. Discrimination, retaliation or harassment based upon any of these factors is wholly inconsistent with how we do business and will not be tolerated.

Talent comes in all forms at the Un-carrier. If you are an individual with a disability and need reasonable accommodation at any point in the application or interview process, please let us know by emailing ApplicantAccommodation@t-mobile.com or calling 1-844-873-9500. Please note, this contact channel is not a means to apply for or inquire about a position and we are unable to respond to non-accommodation related requests.