General Manager

We are looking for an ambitious leader to join our rapidly growing company!

The General Manager will direct and supervise the team and operations in the assigned location/business unit, ensuring delivery of quality customer service and achievement of sales/productivity goals.

Supervisory Responsibilities:

·Hires and ensures new employees are appropriately trained.

·Reviews / oversees the schedules, training, and work of staff ensuring safety & deliverables are met.

·Conducts performance evaluations that are timely and constructive, providing recommendations for promotion and salary adjustment, as appropriate.

·Handles discipline and termination of employees, as needed and in accordance with company policy.

Duties/Responsibilities:

·Responsible for overall P&L of assigned location/business unit.

·Collaborates with others to set performance standards. Standards may be based on financial and operational goals and required compliance with internal, local, state, and federal policies, procedures, and regulations.

·Measures productivity by analyzing customer feedback, performance data, financial data, and activity reports.

·Monitors any construction or renovation projects to ensure plan requirements and applicable health, safety, and legal standards are met.

·Determine pricing, timing, and number of sales promotions, and products to be sold in partnership with others.

·Reviews and approves unit’s operation manual, practices, and policies.

·Oversees the inventory, including final purchases, shipping, and receiving functions.

·Determines labor needs to meet operations goals.

·Reviews and approves budget and expenditures for business unit.

·Conducts regular staff communications to ensure that goals and objectives are clearly communicated with unit team; provides guidance and leadership to enable team members to meet these goals and objectives.

·Coordinates with other support departments such as human resources, finance, operations, and risk to ensure successful and safe operations.

·Prepares, negotiates, analyzes, and reviews contracts for equipment, supplies, materials, services, and products.

·Maintains and develops positive relationships with existing and prospective clients, demonstrating excellent customer service and setting an example for other staff.

·Participates in community activities to promote the organization and to build goodwill, and oversees major events as needed.

·Performs other related duties as required.

Required Skills/Abilities:

·Excellent leadership and managerial skills.

·Excellent sales, customer service, and interpersonal skills.

·Excellent verbal and written communication skills.

·Extensive knowledge of operations and service management.

·Ability to interpret financial data to set operations & sales goals.

·Ability to prioritize tasks, delegating when appropriate.

·Proficient in QuickBooks or Financial software, Microsoft Office Suite and similar software with the ability to learn and implement new online tools.

Education and Experience:

5 yrs. of experience required.

·3 yrs. of people management required.

·Demonstrated financial management experience.

Benefits:

·Medical

·Dental

·Vision

·Basic Life and AD&D (company paid)

·Voluntary Life and AD&D

·Short-Term Disability

·Long-Term Disability

·Accident

·Critical Illness

·401(k)

·PTO

Physical Requirements:

·Prolonged periods sitting at a desk and working on a computer.

·Must be able to access and navigate the shop & office facility.

·Must be able to communicate in person, phone, email/written.

·Must be able to lift 75 pounds at a time.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. All external applicants must be legally eligible to immediately work in the country of hire without current or future sponsorship. If you require an accommodation under the Americans with Disabilities Act, Section 503 of the Rehabilitation Act or similar law in order to apply for employment, please contact our Talent Acquisition Team.