Our Risk and Compliance department has an excellent opportunity for a File Clerk in the Orlando office. This is a non-exempt position that supports the Records Supervisor. The File Clerk files, retrieves, and maintains client records and performs related records duties and other duties assigned. This position must always maintain strict confidentiality of Firm and client matter information. The ideal candidate will have strong interpersonal and communication skills and will show initiative, professionalism, and discretion in all matters. Flexibility, excellent judgement, and the ability to contribute to a positive, team environment is essential.
Responsibilities
Responsibilities
- Updates and maintains client files, organizes files, creates folders for matters, enters data for changes in status, indexes material for client files, and purges files.
- Searches for information contained in files, supplies information from file data, traces missing files or removes files upon request.
- Keeps records of material removed, stamps material received and types indexing information on files.
- Classifies material when classification is not readily discernible.
- Provides telephone assistance and answers questions regarding files.
- Processes files to be closed including assigning closed file numbers for off-site storage and preparing an inventory of files prior to sending off-site.
- Coordinates delivery and retrieval of files to off-site storage.
- Assists with other administrative duties, such as processing new business intake and expense reports, scheduling meetings, and entering time on behalf of attorneys.
- Serves as backup to receptionist.
- Other duties as requested and assigned.
- High school diploma or general education degree (GED); at least (6) months of related experience and/or training; previous data entry experience.
- Experience working with Microsoft Office Suite including Word, Outlook, Excel, and PowerPoint.
- Ability to read, comprehend and write simple instructions, short correspondence, and memos.
- Ability to effectively present information in one-on-one and small group situations to all levels of professional and support staff.
- Experience in a professional services environment is preferred.
- Ability to multi-task and be detail-oriented with strong organizational skills, and must possess strong time-management skills.
- Demonstrates good judgment, tact, and flexibility under pressure in a mixed-matrix environment with many competing priorities.
- A strong client service approach and team orientation.
- Ability to frequently lift and/or move up to 25 pounds.
- Ability to work overtime when needed.
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Seniority level
Entry level -
Employment type
Full-time -
Job function
Administrative -
Industries
Law Practice
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