eCommerce Business Analyst

At the crossroads of tradition and digital evolution, our iconic trio - Wedgwood, Waterford, and Royal Doulton, embark on a journey led by the spirit of innovation and consumer connection. Nestled within our vibrant Sales and Marketing department, we are on the lookout for a Business Analyst to support our English and Crystal brands to help steer our direct to consumer voyage in the fascinating world of eCommerce. This role is hybrid working 3 days onsite at our office in either New York or New Jersey and the remainder of the week remotely in the comfort of your home.

Who Are We?

We’re not just a team; we’re custodians of craftsmanship that grace everyday rituals, from garden festivities to dinner table conversations. Our brands are steeped in history and driven forward by innovation. As part of our eCommerce team, you’ll play a crucial role in shaping experiences that leave a lasting impact on quality of life, ensuring our products are not just purchased, but cherished.

The Role: A Blend of Analysis and Insight

As our Business Analyst, you will dive deep into the dynamics of direct consumer sales and digital strategy. Your day-to-day will involve:

• Spearheading bottom-up sales forecasting while ensuring total forecast levels are pinpoint accurate.
• Influencing our direct eCommerce strategies through meticulous sales forecasting within our Sales and Operations Planning processes.
• Mastering inventory strategies by managing reservation orders, aligned with forecasts and real-time consumption data.
• Collaborating closely with the eCommerce team to sculpt our sales activity plans.
• Scrutinising eCommerce sales metrics and KPIs to unravel product and campaign narratives that will guide our future strategies.
• Crafting compelling reports and presentations for regular reviews that inspire and inform eCommerce management.

About You: Our Ideal Teammate

You’re more than a Business Analyst. You’re a storyteller through data, a strategist with a passion for detail, and a visionary eager to leave a mark. You bring:

• Over 3 years of experience in sales planning, sales analysis, or a finance-focused role, preferably within a dynamic retail environment.
• Exceptional analytical prowess and a structured approach to complex problem-solving.
• Advanced proficiency in Microsoft Excel; experience with Power BI and Tableau is highly regarded.
• Fluency in English, with stellar communication skills that transcend numbers.
• A relevant bachelor’s degree or equivalent hands-on experience.

Benefits that support you:

• Summer Hours: we offer the opportunity to leave by noon on Fridays during the summer months. Starting the Friday before Memorial Day and concluding the Friday before Labor Day, this schedule allows you to work more hours earlier in the week, so you can enjoy a well-deserved, extended weekend, guilt-free.
• Competitive Compensation: We believe in fair play and fair pay. Our compensation packages are carefully crafted, aligning with industry standards and influenced by the local market to ensure you receive what you truly deserve.
• Health and Wellness: Your health is our priority, wherever you are. We provide a range of health and wellness programs tailored to meet the diverse needs of our global team, ensuring you have the support you need to stay fit and healthy.
• Professional Development: Grow with us. We are committed to fostering your talent through continuous training, skill development opportunities, and access to learning resources, empowering you to reach new heights in your career.
• Vested Interest: Invest in your future with us. Our Employee Share Purchase Plan (ESPP) allows you to become a co-owner of the Fiskars Group, sharing in our collective success and future growth.

Join Us

If you’re ready to blend your skills with our legacy to create beautiful experiences that resonate every day, we would love to hear your story. Apply today and be a part of something truly extraordinary.