Elme Communities elevates the living experience for value-conscious renters. We are firm in our belief that everyone, regardless of income level, can take pride in the place they call home, enjoy consistently remarkable service, and a well-maintained community. With a focus on middle-income renters, and as part of this experience, compassionate customer service, respectful communication, timely, quality repairs, and swift, empathetic follow-through are at the heart of our customer journey. If this resonates with you, you might be a great addition to our growing team.
Essential Duties And Responsibilities
Participate in the recruiting, hiring, training, and development of service team members with a particular focus on service managers.
Develop and implement policies and procedures for maintenance best practices with a focus on creating a culture of safety by educating employees on safety standards.
Educate and support service team members in solving complex operational and mechanical problems and handling emergency situations.
Track key performance indicators and maintenance costs by community, hold teams accountable for results and develop insights on ways to improve productivity and reduce costs.
Oversee procurement of portfolio-wide maintenance contracts and cost-saving programs.
Develop and implement a preventative maintenance program.
Manage the execution of mechanical, plumbing and unit turnover-related capital projects with community management teams to ensure delivery on time and on budget.
Perform site inspections to ensure compliance with Elme standards and best practices.
Participate in budgeting and forecasting, making recommendations on maintenance priorities including partnering with the construction team to create 10-year capital plans for assets.
Implement ESG initiatives and other related programs across the portfolio, as needed.
Support the underwriting and due diligence process for new acquisitions.
Education And/Or Experience
10+ years of experience in multifamily maintenance operations with progressive leadership responsibility including regional oversight of the maintenance.
Experience in managing interior and exterior capital projects including mechanical projects.
Preference for experience in managing assets of different vintages including Class B assets.
Undergraduate degree in Engineering or related field preferred.
CERTIFICATION/LICENSES/REGISTRATIONS
Universal EPA / CFC Certifications.
HEALTH AND WELLNESS
We are committed to the mental, physical, and financial health and wellness of every Elme team member. Every employee is afforded competitive compensation and benefits with equitable access to growth and development! We respect the importance of healthy work-life integration. Our generous paid time off policy gives you the flexibility to recharge when you need it.
Elme Communities is an Equal Opportunity Employer. We welcome and support an inclusive workplace culture.
Seniority level
Director
Employment type
Full-time
Job function
Management and Manufacturing
Industries
Real Estate
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