Communication Manager

Grade 104

• Job Type: Officer of Administration
• Bargaining Unit:
• Regular/Temporary: Regular
• End Date if Temporary:
• Hours Per Week: 35
• Standard Work Schedule:
• Building:
• Salary Range: $70,000-$75,000
  
  

The salary of the finalist selected for this role will be set based on a variety of factors, including but not limited to departmental budgets, qualifications, experience, education, licenses, specialty, and training. The above hiring range represents the University's good faith and reasonable estimate of the range of possible compensation at the time of posting.

Position Summary

The Communication Manager in the Irving Institute for Clinical and Translational Research fulfills a key role in the Administrative Core and is responsible for creating and implementing key messaging, both internal and external, to promote services and overall awareness. They will manage communication strategies, multimedia content creation, website content, and multi-channel distribution. This position will work independently and proactively to advertise available programs and services, promote research updates to the Columbia University community and external stakeholders, while working in conjunction with other offices to build optimal communication strategies.

Responsibilities

The Communication Manager will provide administrative support to the Administrative Core and Hub Liaison Team in the operation of a broad-based, highly complex biomedical research infrastructure, involving multiple programs and individuals. Reporting to the Senior Manager of Communications and Programs and the Associate Director for Program Strategy and Communications, the manager will have a key role in achieving the Irving lnstitute's strategic communication goals and in overseeing organization-wide promotion and awareness. The Irving Institute is home to Columbia University's Clinical and Translational Science Award (CTSA), which was launched by the National Institutes of Health (NIH) in 2006 and includes over 60 academic medical institutions across the United States.

This articulate and well-organized individual must have demonstrated ability to exercise good judgment, manage competing priorities, and work proactively when under tight deadlines and with minimal supervision. The position requires excellent writing, proofreading, and design skills.

Primary Responsibilities Include, But Are Not Limited To

• Development and Implementation of Communication Tactics:
• Serve as webmaster by defining overall website strategy and managing all content.
• Maintain the functionality of the Irving Institute website by resolving problems, identifying system improvements, and routinely updating with relevant information. Work closely with content contributors to plan, create and edit content, and maintain consistency.
• Oversee advertising request process including promotional requests for all Irving Institute programs, activities and partnerships.
• Design engaging marketing materials to promote programs, services, and events.
• Create and edit multimedia content for newsletters, press releases, presentations, informational brochures, announcements, digital signage, and social media.
• Assist in the writing, editing, and disseminating of a broad range of internal and external communications and marketing initiatives.
• Maintain schedules, tracking, calendars and reporting for marketing and communication activities.
• Communication Strategy:
• Develop, refine, measure, and achieve the goals of the Irving lnstitute's strategic communication needs.
• Develop, oversee, and continuously improve administrative processes for marketing and communication functions including the advertising request and website update processes.
• Build strong partnerships and working relationships with CU IMC/CU communicators from various offices.
  
  

In collaboration with the Hub Liaison Team, engaging with the CTSA Program network of communicators, and identifying best practices from other CTSA institutions to be adopted at Columbia. Participate in the CTSA Communicators Consortium Group.

• Administrative Support:
• Work closely with the Ad min Core team to assist with in-person and virtual meetings and events including scheduling, planning, logistics, material preparation, and supporting day-of needs.
• Assist with events and program calendar including in-person guest management, Zoom event management, logistics and scheduling.
• Assist in grant renewal and annual progress report preparation.
• Other related duties as assigned.
  
  

Minimum Qualifications

• Bachelor's degree or equivalent in training, and /or experience plus a minimum of three years related experience.
• Proficiency in: Microsoft Office Suite, particularly in Outlook, Word, Excel, Teams and PowerPoint
• The candidate must have experience in communication, marketing, management, or other related field, ability to work within tight deadlines, and manage multiple tasks efficiently and effectively.
• Must be a dependable, flexible, detail-oriented, team player with a strong, service-minded work ethic; ability to interact with all levels of faculty, management, and staff; and possess excellent organizational, project management, and interpersonal skills.
• Organized and detail-oriented with the ability to prioritize and manage multiple projects and tasks simultaneously, efficiently, and effectively.
• The candidate should be a flexible, team player with a strong, customer service-minded work ethic; ability to interact with all levels of faculty, management, and staff. Experience in graphic design, editorial writing, marketing terminology, advertising principles
  
  

Preferred Qualifications

• Strong marketing background.
• Experience working in higher education, healthcare, or other complex public institutions or environments.
• Prior experience in editorial and science writing.
• Proficiency in Adobe Creative Suite including lnDesign, Illustrator, and Photoshop.
• Experience with various social media platforms including Facebook, Twitter, and Linked In.
• Experience with content management systems (Drupal) and knowledge of HTML.
  
  

Other Requirements

• A cover letter, at least one writing sample, and at least one graphic design sample are required.
  
  

Work Arrangement

This position is at the Irving Institute headquarters, on the Columbia University Medical Center campus, 168th Street in Manhattan. We offer the flexibility of a hybrid in-office and remote-work environment (scheduling to be determined).

Equal Opportunity Employer / Disability / Veteran

Columbia University is committed to the hiring of qualified local residents.