Landed designs, builds and maintains luxury outdoor spaces in the Northern Virginia area. We are currently seeking a tech savvy, detail-oriented individual to be our Client Administrative Manager whose principal function is to provide operational and administrative support to our management team, thereby ensuring an exceptional client experience.
This is position is part-time in the office at 25-30 hours a week.
Responsibilities:
Onboarding new client jobs. Creating jobs, accepting payments, adding them to production boards – both electronic and physical, and creating physical job packets for production teams.
Performing invoicing in our industry software, both monthly contracts and new construction jobs.
Attending weekly production meetings and procure client job materials identified from that meeting
Weekly payroll management – inputting total hours for 40 employees in ADP and processing for approval.
Maintain reports in excel from data generated in our industry software, such as manhours worked by job and commission reports
Scanning receipts to appropriate locations for our accounting team
Assisting salespeople with preparing final client invoices and change orders
Efficiently manage our CRM database, including cleaning and updating customer data to maintain accurate records.
Work with internal teams to renew and set up annual contracts.
Respond to client and vendor inquiries, finding out the answer if unknown immediately and getting back to them in a timely manner
Organize and maintain crew uniforms as needed
Proactively identify and help create and manage new processes / systems to improve business operations and client experience
Learn and keep up with our industry software, including new updates to see if they apply to us
Order and restock general office supplies
Perform any additional general office duties, as they may arise
Requirements:
Strong data analytics and data interpretation skills
Excellent attention to detail and strong organizational skills
Strong interpersonal and communication skills, with the ability to build rapport with clients
Must be able to manage their time well and complete daily tasks in addition to other items that will come up
Proficient in CRM software a plus
A team player who proactively keeps our teams running together and in the same direction
Seniority level
Entry level
Employment type
Part-time
Job function
Project Management and Information Technology
Industries
Construction
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