Service Express

Business Intelligence Analyst

Service Express Grand Rapids, MI

We are looking to add a Business Intelligence Analyst to our team! This position will focus on data analytics, reporting, and visualizations to promote data-driven decision-making for the service, supply chain, and operations side of our business.

To be successful in this role, you must be comfortable with projects and priorities changing daily. It's an opportunity to create efficiencies, provide insightful impact, and support strategic initiatives which will make an impact on the company.

Here’s What This Position Is All About

  • Build strong connections with all levels of individual contributors, mid to upper-level management, and executive leadership
  • Extract, clean, and summarize data from internal and external sources to produce reports
  • Create insightful analytics, visualizations, and predictive models for business decision makers
  • Assist with reporting tool migration from legacy reporting tools to Power BI
  • Interact with executive leadership to coordinate on projects, strategies, and company initiatives
  • Articulate the benefits of and provide coaching on end-to-end products, tools, models to ensure adoption and uptake of insights and findings
  • Work closely with Data Engineers and other analysts on the Business Intelligence team to effectively support projects and requests
  • Work to prioritize and balance workload of several tasks at a time

What we are hoping you can bring to the Service Express team...

  • Experience in data querying, data analysis, and data visualization
  • Demonstrated ability with reporting tools and software such as Power BI, Tableau, or equivalent
  • Familiarity with SQL Server or equivalent
  • Experience with Microsoft Suite (Word, Excel, PowerPoint)
  • Strong communication skills for interacting with senior leaders

We Offer

  • Workplace flexibility that empowers our employees
  • Personal growth and advancement opportunities
  • Paid volunteer hours and birthday off
  • Several health insurance offerings that start on day one
  • 50% health club membership reimbursement
  • Company 401k match
  • Salary Range: $65k-$75k based on experience

Service Express is an equal opportunity employer. Authorization to work in the country you are applying to is a precondition of employment. Service Express does not sponsor applicants for work visas.

We process your information in accordance with our Privacy Policy. For European residents, click here to review our fair processing notice.
  • Seniority level

    Entry level
  • Employment type

    Full-time
  • Job function

    Research, Analyst, and Information Technology
  • Industries

    IT Services and IT Consulting

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