Business Analyst - Guidewire ClaimCenter (Remote)

This is a remote position.

This role will be an integral part of the Guidewire program supporting ClaimCenter. The candidate should have prior experience in the property & casualty industry supporting at least one of the business areas inherent to an insurance company (preferably Claims). The candidate will need to be skilled in interacting with the development team, product owner, and all levels of claims users.

In this role you will perform analysis, development, and testing of Guidewire's ClaimCenter application for the company’s Workers’ Compensation line of business supporting the ClaimCenter migration to the cloud.

Responsibilities:

• Support of third-party vendor initiatives, partner with vendor resources and internal IT leads in support of the development, testing and rollout of new programs or changes to existing programs.
• Analyze and document current "as is" business and technology processes as a precursor to the implementation of new systems & processes or enhancements to existing systems & processes.
• Facilitate requirement gathering sessions with business SME’s and product owners in support of new systems and enhancements to existing systems.
• Develop an understanding of "out of the box" functionality in a vendor application and document where our needs require a deviation to “out of the box.”
• Create/review requirement documents and acceptance criteria for use by developer and QA resources.
• Review test strategy and test scenarios for QA resources and provide testing support.
• Adhere to project procedures (template usage, requirements change management, defect management, etc.) as defined by project management governance standards.
• As a UAT team member (during the user acceptance testing phase of projects), create and execute UAT scripts, document results, assist with defect remediation.
  
  

Qualifications:

• Strong analytical skills to develop an in-depth knowledge of both company specific processes and requirements as well as the "out of the box" functionality of third-party software packages.
• Strong facilitation and communication skills to conduct successful requirements gathering sessions and assist our business customers in making well-informed decisions regarding technology.
• Experience with the software development lifecycle and projects that are managed in both waterfall and agile environments, preferably, Guidewire agile projects.
• Prior completion of Guidewire Training Modules and/or certifications is highly preferred. Will consider candidates who commit to becoming ACE certified analysts by completing the Guidewire BA certifications of Associate (InsuranceSuite Analyst certification) within the first six months and the Professional (ClaimCenter specific) certification within the next 12 months.
• Experience with Microsoft Office products (Excel, PowerPoint, Visio, and Word) as well as agile tools (Rally, ADO, etc.).
• 3+ years Commercial Property & Casualty insurance products experience.